Flight Attendants are the face of Mesa Airlines. As such, they must be reliable and punctual with a strong commitment to providing excellent customer service at all times. The position requires Flight Attendants to maintain a positive approachable and accommodating attitude while delivering extraordinary customer service. A successful Flight Attendant must have in-depth knowledge of all safety procedures, service standards, and company policies and procedures.
Essential Functions:
• Provide constant attention to our customers, providing them with a safe and reliable onboard experience. • Greet passengers, monitor carry-on baggage, and direct passengers to assigned seats. • Ability to remain positive, respectful, and understanding during challenging situations and passenger conflict. • Maintain physical health and professional appearance standards. • Maintain a thorough working knowledge of all emergency procedures and the ability to operate all emergency equipment onboard the aircraft. • Explain the use of safety equipment to passengers in a clear and concise manner. • Serve beverages, snacks, and meals where applicable. • Assist passengers in storing carry-on luggage in the overhead or under-seat storage. • Inform passengers of Federal Aviation Regulations. • Perform duties required to assist with inflight medical emergencies and special needs passengers, i.e., unaccompanied minors, visually or hearing impaired, language impaired, elderly, physically challenged, etc. • Abide by policies outlined in the Code of Conduct, Employee Handbook, Flight Attendant Manual, and Code Share Partner standards.
Benefits --------
Mesa Air Group offers comprehensive health plans, travel privileges, bonuses, and much more.
Compensation ------------
We are excited to share a recent increase in our Flight Attendant starting pay - now $27.82 per flight hour in the first year with a raise at your first anniversary. Flight Attendants are paid per flight hour, and we will cover all the details about flight hours during an information session if you are selected to move forward in the application process.
Other Compensation Opportunities --------------------------------
Flight Attendants have multiple ways to boost their monthly income, including:
• Per diem pay for time away from base while working • 2.25 hours for domestic travel • 2.70 hours for international travel • Crash-pad assistance program • Hotel reimbursement incentive when opting out of company-provided accommodations
Bases ------
The location for this position is based on the companys operational needs and seniority. Current bases are as follows and are subject to change:
• IAD Washington D.C. • IAH Houston, TX • SDF Louisville, KY
New hires will be assigned to one of the above bases during training.
INITIAL APPLICATION PROCESSES -----------------------------
To be considered for the Flight Attendant position, applicants must meet the minimum requirements, complete an online application, and attach a current resume. Applicants must also complete an online video questionnaire within the time allotted, which will be emailed to the applicant. Only complete applications will be considered. Due to the high volume of applicants, we cannot accept phone inquiries. Please send all inquiries to FaRecruiting@mesa-air.com.
Mesa Air Group is proud to be an Equal Opportunity Employer and promotes diversity in the workplace.