Flight Crew Scheduler

Summary

This position conducts authorizes, schedules, regulates and controls flights according to government and company regulations to expedite the flight operations schedule.

Essential Functions

• Ensure the information in the scheduling software Talon is accurate and complete
• Teaches one or more assigned classes that perform ground instructor duties authorized by the Federal Aviation Regulations in accordance with the approved Training Course Outline
• Generate and evaluate reports as necessary to ensure that crews are legal and qualified for flight assignments
• Carry out plans for irregular operations, such as major cancellations, SWAP events and/or delays as planned by the Crew Coordinator
• Coordinate with Dispatch, and Maintenance to resolve operational and instructor/student-related issues
• Guide and direct instructors and students in scheduling flight operations and utilization of aircraft
• Schedule, plan, and control aircraft report all schedule changes, and student/instructor "no shows" daily
• Coordinate with instructors to ensure students are scheduled for flights
• Coordinate with Director of Maintenance on requirements and estimated time in commission (ETIC)
• Prepare daily reports of delays, and cancellations, and list reasons
• Complete reports as required
• Maintain professional manner and enforce the Student Code of Conduct rules while a positive, customer-friendly attitude
• Work a flexible schedule when required due to business necessity
• Ensure compliance with all Spartan policies and procedures related to flight and dispatch operations

Knowledge / Skills

• Scheduling and or dispatch knowledge
• Demonstrates good judgment and confidentiality
• Exceptional verbal and written communication skills with a strong emphasis on customer service
• Excellent time management, follow-through and organizational skills
• Strong communication and ability to build relationships with all levels of management and pilots
• Strategic and forward-thinker
• Ability to handle multiple priorities with a high degree of accuracy
• Intermediate to advanced computer skills in Word, Excel and Outlook
• Strong knowledge of scheduling and flight software (Talon or FlightPro)
• Ability to handle highly confidential information