The Floating Customer Service Supervisor oversees branch operations across multiple locations, ensuring high-quality customer service and efficient transaction processing.
They supervise tellers, coach staff, and promote relationship development and bank products, including referrals and marketing initiatives.
The role involves managing daily staffing, cash vault control, and branch security, as well as performing and overseeing teller transactions, cash audits, and branch opening/closing.
Ideal candidates have at least 1 year of teller experience, strong supervisory skills, and excellent communication.
The position requires flexibility to work at various branches, physical ability to lift up to 50 lbs, and the use of standard office equipment.
Spanish/Portuguese bilingual skills are a plus, and travel reimbursement may be available.