Administrative Skills, Clinical Support, Co-Payments, Electronic Medical Records, Information Technology & Information Systems, Medical Office Administration, Medical Records, Operational Support, Operations, Organizational Skills, Outpatient Care, Record Keeping, Telephone Skills
Float Medical Receptionist
H2 Health is seeking a full-time Float Medical Receptionist / Patient Coordinator to join our outpatient therapy clinic in Roanoke, VA. This role supports daily front office operations and helps ensure a positive, efficient experience for every patient.
This position is responsible for patient scheduling, front desk operations, insurance verification, and administrative support in a fast-paced outpatient clinic environment.
Your Role:
- Greet patients and visitors in a professional and welcoming manner
- Schedule, confirm, and manage patient appointments
- Answer phones and assist with patient inquiries
- Verify insurance benefits and obtain authorizations as needed
- Collect co-pays and maintain accurate patient records
- Enter and update information in EMR systems
- Support daily clinic operations and coordinate with clinical staff