Float Program Supervisor

We want you to join our team! We need deeply compassionate, committed, and highly talented staff.  The Woods organization is guided by their mission to support children and adults with disabilities or challenges to achieve their highest potential and independence through innovative and individualized approaches that promote learning and personal fulfillment.

Benefits

• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• PTO- Paid time off
• On-site medical center
• 403b retirement plan
• Continuing education programs
• Tuition-assistance program
• Career growth opportunities

Salary: $41600 - $48500 / year - depending on education

Job Summary

The Supervisor for Holland is responsible for implementing the daily operating procedures of the Holland Enrichment Center and its components, including the coordination and direct supervision of instructors, pantry, housekeeping, and residential counselors. Participate in the development and implementation of program goals and objectives which provide individuals with meaningful and challenging experiences consistent with the overall goals and objectives of the facility.

Staff Relations

• Create a safe work environment that promotes open communication in which staff feels safe in reporting concerns.
• Communicate effectively both verbally and in writing.
• Seek staff’s input, encourage creativity, and empower staff to make decisions.
• Facilitate staff teamwork.
• Encourage staff to maintain appropriate boundaries between personal and professional issues.
• Teach, coach, counsel, and provide feedback and support to staff in achieving direct support competencies.

Facilitating and Supporting Individual Relations

• Maintain contact with supported individuals, their families, and team members.
• Evaluate the quality of support to the individual and make recommendations for improvements.
• Have knowledge of available resources within the organization and advocate for services that would benefit the individuals served.
• Promote positive community relations.
• Ensure professional working relationships with licensing inspectors, auditors, and placing agency staff.

Program Planning and Monitoring

• Monitor implementation of individual service and behavior intervention plans and provide feedback to staff.
• Provide input for individual goals.
• Implement all required systems and procedures to ensure individuals receive their required level of supervision.
• Review incident reports, make required notifications, and follow up as necessary
• Ensure active engagement of individuals by staff
• Conducts frequent observations of the program to monitor environment/equipment and staff performance as it relates to safety standards, therapeutic milieu, active engagement, adherence to the level of supervision, instructional methods, and other relevant standards, including appropriate content during staff/individual interactions

Personnel Management

• Interview potential staff and make recommendations for hire.
• Complete supervisory follow-up on staff injury reports; address any concerns and report pertinent observations to the manager.
• Provide feedback to staff on performance, complete performance reviews, and issue disciplinary action when necessary.
• Attend all employee relations-related meetings as required (i.e. unemployment hearings)
• Have a working knowledge of HR policies and procedures and seek consultation when necessary.
• Plan special events and activities with input from staff and individuals.
• Communicate with other supervisors and support personnel (i.e., secretarial, finance/billing, dietary, transportation, facilities, purchasing, human resources, and health services) to resolve concerns.
• Listen and respond to staff questions and crises and follow up as needed initiate discussions and facilitate debriefing sessions with staff following the use of emergency restraint and other significant incidents.
• Respect the confidentiality and privacy of staff.
• Monitor, report, and address employee job satisfaction and morale.

Leading Training and Staff Development Activities  

• Inspire, motivate, teach, coach, and counsel staff to achieve high levels of performance.
• Attend in-service training and work with direct supervisors to develop a personal development plan.
• Provide orientation and on-the-job training to new staff and ongoing staff training to all staff.
• Including but not limited to the sharing of appropriate training resources and training related to individual specific needs.
• Solicit feedback from staff, individuals, and their families on staff training needs.
• Identify training opportunities for staff.

Maintenance

• Identify, report, and follow up on repairs and maintenance tasks.
• Identify emergency safety issues and ensure immediate reporting and follow up.
• Delegate, monitor, and ensure that routine building tasks are completed and meet expectations.
• Complete regular inspections as directed by the manager.

Health and Safety Issues

• Ensure that staff are trained and follow infection control procedures and have all needed supplies.
• Ensure that staff are trained in the Emergency Preparedness Plan and have opportunities to practice as appropriate.
• Monitor individuals for physical and mental health-related issues and ensure timely reporting of concerns.
• Facilitate and ensure that individuals attend all routine medical, dental, and therapeutic appointments.
• Assist in providing first aid and facilitate emergency medical appointments.
• Conduct fire and emergency drills and follow up with concerns as needed.
• Ensure individuals receive proper diets, follow up as necessary.

Scheduling and Payroll

• Develop staff schedules to meet programming needs.
• Prepare program assignment sheets to include staff-individual assignments, supervision requirements and other relevant appointments.
• Ensure assignment sheets are completed in their entirety including staff signatures, confirming their understanding/acceptance of duties and responsibilities.
• Approve staff use of use of accrued time and secure staff to fill resulting vacancies
• Monitor attendance and punctuality of employees and issue disciplinary action in accordance with Woods’ policy.

Day and Residential Program Supports

• Ensure regular and effective communication between day and residential program management staff.
• Give and receive information via the 24-hour log and share information with staff, as needed.
• Ensure adequate staffing is provided to day programs.
• Respond and assist with emergency situations that occur at the day programs.

Policies, Procedures and Rule Compliance

• Maintain knowledge of and ensure compliance with licensing and monitoring regulations.
• Maintain knowledge of and ensure compliance with Woods’ policies and procedures.
• Ensure consistent implementation of systems to ensure compliance with all policies and procedures.
• Respond to identified issues in licensing reviews and audits.
• Solicit input from individuals and their supports in developing procedures.

Office Work

• Respond promptly to all communications (telephone calls/messages, email, pages).
• Complete required paperwork and adhere to deadlines.
• Demonstrate a good working knowledge of the computer and its use for work-related tasks as well as the ability to complete other various office tasks such as photocopying and filing.                  
• Be respectful of shared office space

• Associate’s degree or proof of enrollment in an AA program required. 
• Must be able to lift a minimum of 50 pounds.
• Must have a valid driver’s license, insurance, and vehicle.
• Must be at least 21 years of age.

About Woods Services

Woods Services is a Pennsylvania and New Jersey-based non-profit population health network and advocacy organization that along with its six affiliate organizations provides life-long innovative, comprehensive, and integrated health, education, housing, workforce, behavioral health, and case management services to more than 22,000 children and adults in the intellectual and developmental disability, child welfare, behavioral and brain trauma public health sectors who have complex and intensive medical and behavioral healthcare needs.

Our Langhorne campus is home to 550 residents and provides outpatient and day programs.