Responsible for assuring non-licensed staff are qualified in performing back office/lab skills and achieve core competency levels on an annual basis
Provides input for the medical component of the non-licensed staff performance reviews
Oversees patient triage for medical problems and acute versus routine appointments for both reproductive health and primary care patients
Works with Center Manager or designee to facilitate flow and triage
Contributes to achieving health center productivity goals
Demonstrates PPMM customer service standards
In Clinic Abortion Duties
Prepares recovery room for all in clinic abortion services
Prepares pre-operative medication
Assess post-operative patients for pain and bleeding control and early detection of complications
Oversees HSS functions: vital signs, post-operative instructions, education of patient identified birth control method
Provides intraoperative sedation medication and patient monitoring
Provides post-operative medications
Maintains and ensures emergency cart and equipment are stocked and current
Sexual and Reproductive Health Duties
Follows standardized procedures for the following patient visits: hormonal contraception, Emergency Contraception (EC), and Sexually Transmitted Infection (STI) screening
Provides patient education, counseling, lab work and ultrasound for medication abortions
Provide immunizations per approved guidelines and standardized procedures, such as HPV vaccination
Centralized Follow-Up RN
Accepts and signs-off GC/CT, pap and other designated lab reports from clinician’s PAQs
Evaluates and develops plan for follow up
Refers paps/other labs that are outside the scope of CFU RN to the health centers’ clinicians
Verifies that all lab reports are handled appropriately and within the appropriate time frame
Triage RN- Response Center
Provides advice/triage services to both reproductive health and primary care patients
Identifies medical urgency and schedules appointments with the health centers
Answers all calls placed in queue by Response Center as outlined in the Triage Policy
Responds to patient emails through the Patient Portal in EHR
Qualifications Ability to perform the duties described above. A typical means of acquiring those abilities would be:
Graduation from an accredited Nursing Program
Current CA State RN license
Current BLS Certificate
Current ACLS Certificate
Requirements
Current experience using computer and mouse
Experience using a Microsoft Windows based program and willing to learn new computer skills
Willingness to work flexible hours and locations
Strong customer service orientation
Valid driver’s license and ability to travel throughout the assigned region on a weekly basis