Float Teller/ CSR

FIRST COMMUNITY BANK (SC)

Greenville, SC

JOB DETAILS
LOCATION
Greenville, SC
POSTED
30+ days ago

Position Summary

Responsible for providing quality transactions and efficiency to customers who prefer personal interaction with the Bank.  Also responsible for proactively recognizing additional financial needs of customers and referring them to other Bank staff as applicable.

 Essential Duties and Responsibilities(Other duties may be assigned.)

  • Ensure accurate and timely processing of basic teller transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within approval limit or obtaining authorization as needed, issuing official checks, taking large commercial deposits, cash advances, etc.
  • Balance daily work in accordance with established Bank policies and procedures.
  • Handle proportionate volume of work based on banking office demands to include Teller Capture.
  • Resolve customer issues and problems in a professional manner or refer to appropriate staff to guarantee customer satisfaction and retention.
  • Support team sales process by identifying and acting upon customer needs or by making the appropriate referral.  Participate in team and individual sales goals.
  • Follow bank policies and procedures, security guidelines, and comply with all federal, state and local regulations.
  • Manage risk in every transaction and detect fraudulent transactions to prevent losses
  • Opportunity for cross-training for Customer Service Representative and Teller Supervisor functions.

Qualifications

  • High school diploma or equivalent required.
  • Cash handling experience preferred.
  • Effective oral and written communication skills.
  • Excellent customer service and interpersonal skills.
  • Demonstrate willingness and desire to interact in a team environment.
  • Ability to prioritize and multi-task.
  • Ability to compute basic to moderately complex math calculations.
  • Basic problem-solving and analytical skills.
  • Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Proficiency in using personal computers and office products (e.g., Word, Excel).


About the Company

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FIRST COMMUNITY BANK (SC)

1st Community Bank opened its doors in Alice on February 7, 1983 under the name of First National Bank. In 1990, the Bank purchased La Hacienda Savings and Loan which had two branches, one in San Antonio and one in Corpus Christi. The San Antonio office was closed and the Corpus Christi office remained open under the name of First National Bank. In February 1990, the Bank was re-named 1st Community Bank, N.A. In 1995 a branch in Benavides, Texas was opened. Our Mortgage Division opened in 1996 and then yet another branch, which is located on Water Street in Downtown Corpus Christi, was added in 1998. 1st Community opened its 5th location in Kingsville in June 2000. In April of 2004, the decision was made to close the bank in Benavides and in June of 2004 a new bank was opened in Portland. The Alameda branch, the 7th location, was opened March 2007. The Island branch, the 8th location, was opened February 2008. In March 2014 the bank expanded into the Victoria, TX market. The Bank has seen continuous growth over the years, starting out at $32 million in assets in 1993 up to current $346 million today. The driving force behind 1st Community Bank’s success is the pride it takes in its employees. In November 1999 the Bank adopted an Employee Stock Ownership Plan, which means that the employees are actually buying stock in the Bank. With 78% eligible employee participation in the ESOP, customers can bank on the fact that the employees, who are now owners, will go that extra mile and that our customer’s needs are our 1st concern. Employee ownership is the driving force behind exceptional customer service and loyalty. We believe employee owned and operated is what sets us apart from the rest and gives a cutting edge in the banking industry. In June 2002, we converted from a National Bank to a State Charter. We have found that the Texas Department of Banking is uniquely designed to support our type of bank and our customers. Our motto is and will remain to be... We Make Banking Easy!

COMPANY SIZE
1 to 9 employees
INDUSTRY
Banking
FOUNDED
1983
WEBSITE
http://www.fcbot.com/