Float Teller/New Accounts Representative

GLACIER BANCORP, INC

ST. GEORGE, UT

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JOB DETAILS

SALARY

SKILLS

Bank Secrecy Act, Banking Services, Community Banking, Community and Social Services, Compensation Analysis, Credit Cards, Customer Support/Service, Develop and Maintain Customers, Financial Transactions, High School Diploma, Resolve Customer Issues, Sales, Telephone Skills, Time Management, Transaction Processing/Management, USA PATRIOT Act

LOCATION

ST. GEORGE, UT

POSTED

Today

About The Role

Altabank, Division of Glacier Bank, is looking for a Full-time Float Teller/New Accounts Representative for our St George BLVD and River Road branch.
To assist customers and potential customers providing friendly, accurate and timely assistance. Recommends and explains banking services and products to clients based on their needs, presenting solution-based banking services and products, and assists with client inquiries and complaint resolution. Assists customers with their financial transactions, involving paying and receiving cash and other negotiable instruments.
RESPONSIBILITIES:
* Receive and process customer financial transactions including deposits, withdrawals, loan payments, credit card payments, cashier's checks, fund transfers and sell gift cards. Maintain and balance cash or teller drawer daily, while adhering to assigned transaction limits.
* Become proficient in the Bank's products and services enabling you to provide solution-based banking services and products for the customer needs.
* Resolve customer concerns that are within your authority and escalate to appropriate manager when needed. Answer phones, process wire transfers, stop payments, check orders, and create debit cards.
* Provide excellent customer service and deepen relationships by following the established customer service standards.
* Open and close branch as schedule deems necessary.
* Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
* Complete required bank training courses within assigned time frame(s). It is the individual learners' responsibility to ensure that they understand the information given to them in each training. If the learner does not understand the information given, they need to reach out to their supervisor for further clarification or additional training.
* Will actively work on the Summit Progression Program to learn and develop assigned skills and increase proficiency.
* Adhere to Altabank Core Values.
* Keeps management appropriately informed of area activities and of any significant problems.
* Participate in Community Service and Bank sponsored activities that serve and support the mission and values of the Altabank.
* Provide superior internal and external customer service: must demonstrate self-governance, courtesy and respect toward external customers as well as internal customers (all organization personnel).
* Represent Altabank in a professional manner which includes a professional image, confidentiality, a positive "happy to help" attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy. Attends and participates in meetings as required.
* Regular, predictable and timely attendance in order to accomplish, among other things, in-person contact with customers.
* Duties can change.
The entry rate for this position is $17.00+/hour. All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.
SCHEDULE: M-F hours will vary 8:30-6:15
About You

QUALIFICATIONS:
* High School Diploma
*
six months of similar or related experience.
KNOWLEDGE, SKILL, ABILITY:
* Must be good with detail to work... For full info follow application link.

Glacier Bancorp is an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, age, genetic informatio
n, protected veteran status, or any other category protected by applicable federal, state or local laws.

About the Company

GLACIER BANCORP, INC

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