Floating Customer Service Coordinator

Floating Customer Service Coordinator
Pay: $22.00-$24.00/hour, paid weekly.
Schedule: Full-Time | Monday-Friday. Most shifts are 8:00 AM-5:00 PM; however, flexibility is required. Some locations may open as early as 6:00 AM or remain open until 7:00 PM or later. Occasional weekend coverage may be required.
Location: Downtown San Francisco, CA (multiple client sites) with occasional coverage in San Rafael, CA.
Assignment: Temp-to-Hire.

Summary

We are seeking a dependable and customer-focused Floating Customer Service Coordinator to support multiple client locations throughout downtown San Francisco, with occasional assignments in San Rafael. This position provides operational support across a variety of professional office environments, including law firms, corporate offices, and warehouse facilities.

Responsibilities will vary based on the assigned location and may include reception, mail services, shipping and receiving, copy and print production, hospitality, conference room setup, and general office support. The ideal candidate is flexible, adaptable, and comfortable working independently or as part of a team.

Responsibilities

• Provide outstanding customer service at multiple client locations.
• Support front desk and reception operations.
• Process incoming and outgoing mail, packages, and shipping requests.
• Operate copy, print, scanning, and document production equipment.
• Assist with conference room setup and hospitality services.
• Maintain organized, professional, and efficient workspaces.
• Learn and follow site-specific procedures and workflows.
• Adapt quickly to different customer environments and daily assignments.
• Take initiative, ask questions, and absorb new training effectively.
• Resolve customer concerns professionally and escalate issues when necessary.
• Work independently or collaboratively depending on the client site.
• Travel between client locations as business needs require.

Qualifications

• High School Diploma or GED required.
• At least 1 year of customer service or related office support experience.
• Previous experience in reception, office services, mailroom, hospitality, print services, or administrative support is preferred.
• Valid driver's license with a clean driving record.
• Reliable personal transportation and required auto insurance.
• Willingness to travel between client locations, including assignments up to 40-50 miles away when needed.
• Intermediate Microsoft Office and general computer skills.
• Strong organizational, communication, and problem-solving abilities.
• Ability to work independently with minimal supervision.
• Comfortable adapting to changing priorities and work environments.
• Basic math and data entry skills.
• Ability to follow written and verbal instructions accurately.

Physical Requirements

• Ability to stand and walk for extended periods throughout the workday.
• Ability to lift up to 50 pounds without assistance.
• Ability to perform repetitive tasks while maintaining accuracy and quality.

Dress Code: Business Casual.

Benefits (Employee Contribution)

• Health Insurance
• Health Savings Account (HSA)
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Life Insurance
• Retirement Plan

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.