FLOOR ATTENDANT - VLT

A VLT Floor Attendant is a key customer service provider on the gaming floor. They service and build relationships with our players.

• Must be 100% customer service focused, possess good interpersonal skills, & be able to work in a fast paced & demanding environment.
• Must take two-hour training class for all Video Lottery terminals and become knowledgeable about how to play all games offered here.
• 1-year Customer Service a plus!
• Must be able to obtain and maintain appropriate licensing.
• Must be able to pass a background investigation.
• High School Diploma or equivalent.

ADDITIONAL REQUIREMENTS

• Must be able to stand/walk/ sit for extended periods.
• May be exposed to working in a noisy, smoke/secondary smoke environment.
• Must be at least 21.
• Ability to push and pull up to 50 pounds
• Ability to lift and carry objects up to 30 pounds
• Ability to bend, stoop, twist, reach, and kneel repetitively
• Ascend and descend stairs and maintain equilibrium for an extended period
• Must be able to work from a standing position and/or walking motion for extended period
• Responsible for making change for guests on the floor,
• Instructing guests in playing games and fixing minor paper and coin jams.
• Filling of coin in the gaming terminals when they require it.
• Rendering of hand pays and Jackpots to guests.
• All other duties as assigned.
• Responsible for making change for guests on the floor,
• Instructing guests in playing games and fixing minor paper and coin jams.
• Filling of coin in the gaming terminals when they require it.
• Rendering of hand pays and Jackpots to guests.
• All other duties as assigned.