Floor Host

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Location: Midtown Manhattan
Schedule: Monday – Friday
Pay Rate: $22.00/hour

Are you passionate about creating exceptional workplace experiences? We are seeking a friendly, service-focused Floor Host to serve as the primary point of contact for employees and guests within a professional corporate environment.

The Floor Host plays a key role in ensuring the workplace is welcoming, organized, and operating efficiently. This position is ideal for candidates with hospitality, hotel, customer service, concierge, or workplace experience who enjoy helping others and taking ownership of their space.

What You'll Do

Workplace Hospitality

• Serve as the go-to resource for employees, visitors, and guests on assigned floors
• Provide a welcoming and professional experience for everyone entering the workspace
• Respond promptly to workplace requests and service inquiries
• Build positive relationships with clients and employees through exceptional customer service

Conference Room & Meeting Support

• Ensure meeting rooms are clean, organized, and ready for use
• Assist with meeting setups and room resets throughout the day
• Coordinate catering deliveries and meeting support requests
• Monitor conference rooms and common areas to maintain a professional appearance

Floor Operations

• Conduct routine floor walks to identify and address workplace needs
• Stock and maintain office supplies, pantry items, and shared spaces
• Coordinate minor facility requests and report maintenance concerns
• Assist with furniture moves and workspace reconfigurations as needed

Workplace Experience

• Anticipate employee and guest needs before they arise
• Help create a positive, engaging, and productive office environment
• Support special events, employee programs, and workplace initiatives
• Maintain high standards of cleanliness, organization, and professionalism

Qualifications

• Previous experience in hospitality, customer service, concierge, workplace experience, hotel operations, or a related field
• Outstanding communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Professional appearance and demeanor
• Positive attitude with a willingness to assist wherever needed
• Proficiency with Microsoft Office Suite preferred

What We're Looking For

The ideal candidate is proactive, personable, and thrives in a customer-facing environment. You enjoy creating exceptional experiences, solving problems, and ensuring every detail is taken care of. Whether supporting a meeting, assisting a guest, or maintaining workplace standards, you take pride in delivering a high level of service every day.

If you're looking for an opportunity to combine hospitality, operations, and workplace support in a professional corporate setting, we'd love to hear from you.

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Opensity is an Equal Opportunity Employer. 

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. 

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination. 

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.