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Floor Lead

Lodge Bread Co., LLC
  • Los Angeles, CA
  • Full-time
26 days ago

Job Description

Benefits:
  • Dental insurance
  • Health insurance
  • Training & development
  • Vision insurance

Reports To: Head of House / Area Hospitality Leader


Position Summary


The Head of House serves as a key operational leader, responsible for driving team development, operational consistency, and facility excellence. This role focuses on positional training, cross-functional team development, workplace culture, facility maintenance, and weekly operational reporting. In partnership with the Area Hospitality Leader and Head of House to ensure Front-of-House (FOH) and Back-of-House (BOH) team members are cross-trained to support operational flexibility, maintain the overall cleanliness and functionality of the café.


Primary Responsibilities


Daily Operations (Shared Across All Managers)


  • Oversee the execution of opening, mid-day, and closing procedures, ensuring operational standards, food safety, cleanliness, and service expectations are consistently met.
  • Develop, coordinate, and oversee team break schedules throughout each shift, ensuring compliance with labor laws while maintaining operational efficiency and guest service standards.
  • Manage daily product ordering by monitoring inventory levels, established par levels, and projected business volume to ensure product availability while minimizing waste.
  • Review and verify daily vendor invoices for accuracy, ensuring deliveries align with purchase orders and company standards before approval.
  • Maintain accurate daily purchasing records and journals to support inventory management, financial reporting, and operational accountability.
  • Monitor daily labor performance against sales forecasts, making real-time staffing adjustments to optimize productivity, control labor costs, and support service excellence.
  • Oversee daily cash management processes, including cash drawer reconciliations, safe counts, deposit preparation, and compliance with cash-handling and financial control procedures.

Training & Culture


  • Lead and deliver comprehensive positional training across Front-of-House (FOH) and Back-of-House (BOH) operations, ensuring team members are cross-trained, proficient, and consistently executing company standards.
  • Conduct first-round interviews for Back-of-House (BOH) candidates, evaluating technical skills, cultural fit, and potential for long-term success within the organization.
  • Foster a positive and engaging workplace culture by planning and leading team recognition programs, crew celebrations, and employee engagement initiatives that promote collaboration, morale, and retention.

Ordering & Weekly Reporting


  • Manage weekly ordering for food, beverage, paper goods, and operational supplies, ensuring appropriate inventory levels while minimizing waste and controlling costs.
  • Prepare, review, and submit accurate weekly operational reports, providing key insights into inventory, sales, labor, and overall business performance.
  • Complete and reconcile weekly cash deposits, ensuring accuracy, proper documentation, and compliance with company financial and cash-handling procedures.
  • Coordinate and process bank change orders as needed to maintain appropriate cash levels and support daily operational requirements.

Facilities & Equipment


  • Oversee the overall cleanliness, organization, and appearance of the café, ensuring the facility consistently meets company standards for safety, sanitation, and guest experience.
  • Coordinate, schedule, and monitor preventative maintenance and repairs for equipment and facility assets, ensuring optimal functionality, minimizing downtime, and extending the life of operational equipment.

Qualifications


  • Demonstrated proficiency in Front-of-House (FOH) operations, with the ability to lead by example and execute all FOH positions to company standards.
  • Daily on-site attendance at location.
  • Lifting requirements of 50 pounds. Bending, stooping, overhead lifting.
  • Willingness and ability to learn and become proficient in Back-of-House (BOH) operations to support cross-functional team development and operational flexibility.
  • Outgoing, engaging, and service-oriented personality with the ability to inspire, motivate, and build strong relationships with both guests and team members.
  • Minimum experience in a supervisory or team leadership role within a high-volume hospitality, café, or restaurant environment.
  • Highly systems-oriented with the ability to implement, follow, and reinforce operational procedures and standard operating practices.
  • Strong attention to detail and a commitment to maintaining the highest standards of food quality, cleanliness, safety, and guest service.
  • Previous bakery or artisan food production experience is a plus.
  • Prior barista experience or knowledge of specialty coffee operations is preferred.

Tools and Technology Used


  • Point-of-sale (POS) systems
  • Accounting and payroll software
  • Inventory management tools
  • Order processing and invoicing software
  • Email and digital communication tools
  • R365 and relevant Microsoft Office suite


Numbers & Facts

LocationLos Angeles, CA
Job TypeFull-time
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Skills

  • Bakeryunmatched
  • Billingunmatched
  • Billing Softwareunmatched
  • Cash Managementunmatched
  • Change Requests/Ordersunmatched
  • Corporate Complianceunmatched
  • Corporate Financeunmatched
  • Cost Controlunmatched
  • Cross-Functionalunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • Equipment Maintenance/Repairunmatched
  • Espresso Makingunmatched
  • Facilities and Maintenanceunmatched
  • Financial Complianceunmatched
  • Financial Controlunmatched
  • Financial Operationsunmatched
  • Financial Reportingunmatched
  • Food Productionunmatched
  • Food Qualityunmatched
  • Food Safetyunmatched
  • Food and Beverage Industryunmatched
  • Health Insuranceunmatched
  • Inventory Levelsunmatched
  • Inventory Managementunmatched
  • Leadershipunmatched
  • Lift/Move 50 Poundsunmatched
  • Maintain Complianceunmatched
  • Maintenance Servicesunmatched
  • Microsoft Officeunmatched
  • Operational Supportunmatched
  • Operationsunmatched
  • Operations Processesunmatched
  • Order Managementunmatched
  • Order Processingunmatched
  • Payroll Accountingunmatched
  • Payroll Software/Servicesunmatched
  • Performance Analysisunmatched
  • Point of Sale (POS) Systemsunmatched
  • Preventative Maintenanceunmatched
  • Process Managementunmatched
  • Product Managementunmatched
  • Purchase Ordersunmatched
  • Purchasing/Procurementunmatched
  • Reconciliationunmatched
  • Regulatory Complianceunmatched
  • Restaurantunmatched
  • Safety Standardsunmatched
  • Safety/Work Safetyunmatched
  • Salesunmatched
  • Sales Forecastingunmatched
  • Sanitationunmatched
  • Team Buildingunmatched
  • Team Lead/Managerunmatched
  • Technical Analysisunmatched
  • Training/Teachingunmatched
  • Vision Planunmatched

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