FN Call Center Operator

Cooper University Hospital

Camden, New Jersey

JOB DETAILS
SKILLS
Call Centers, Compensation and Benefits, Customer Support/Service, Food Services, Healthcare, Medical Assistance, Medical Records, Office Management, Order Processing, Record Keeping, Research Protocols, Resolve Customer Issues, Sales, Technical Research, Telesales
LOCATION
Camden, New Jersey
POSTED
30+ days ago
About Us:

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description:

This position is responsible for performing the duties and functions in the diet office
according to the current departmental policies and procedures and the job flows.

Maintains current records of patient diet orders and takes patient calls for room service and
guides them through choices in accordance with their diets.

Customer Service: Solves customer problems, treats customer with dignity and respect.
Acknowledges customer and responds quickly to customer needs.

Process Room Service customer orders, including patient/family initiated orders and those
patients needing assistance.

Take phone calls and fax orders for all food requests.

Coordinate processing of AM and PM nourishment orders and print AM and PM
nourishment labels. 

Experience Required:

3-5 years customer service experience (This includes cashiering, telephone sales, office management, sales clerk in any platform, operator, tray aide, hostess/host, call center, medical assistant, deli, pizza station experience, order taking, etc.) ; call center experience preferred; 2 years clinical food service experience

Education Requirements: HIGH SCHOOL OR GED Salary Min ($): USD $16.50 Salary Max ($): USD $25.00

About the Company

C

Cooper University Hospital