FOH Cafe Manager

About Us: We are a vibrant, community-focused neighborhood cafe and retail market. We serve specialty coffee, a menu of balanced, globally-inspired foods, and curate a unique selection of artisanal retail food and beverages from local producers. We are proudly partnered with one of the area s premiere arts institutions, allowing us to host a diverse calendar of community programming. We take pride in our warm atmosphere, creative spirit, and exceptional customer service.

Position SummaryWe are looking for a hands-on, energetic Front of House (FOH) Manager. You will oversee daily cafe operations, manage our retail market space, and spearhead our vibrant event calendar. The ideal candidate thrives on collaboration, excels at team leadership, and understands retail merchandising. You will split your time between leading the floor, managing inventory, and keeping FOH, kitchen, and event operations perfectly aligned.

Key Responsibilities

Team Leadership & Kitchen Collaboration

• Hire, train, and schedule FOH staff and baristas.
  
• Partner closely with kitchen staff to ensure seamless daily food service.
  
• Coach team members to deliver exceptional, community-minded customer service.
  
• Lead by example during busy morning and weekend shifts.
  
• Resolve customer feedback with empathy and professionalism.
  

Event Execution & Programming

• Manage FOH operations for a diverse range of special events.
  
• Coordinate logistics for chef's dinners, cooking classes, and fundraisers.
  
• Support programming for wellness workshops and arts/cultural gatherings.
  
• Oversee the setup, execution, breakdown, and staffing for all events.
  

Daily Operations & Retail Management

• Utilize Square POS to manage daily sales, tracking, and basic reporting.
  
• Stock and visually merchandise retail market shelves.
  
• Track inventory levels for both the coffee bar and retail goods.
  
• Place orders with vendors and handle cash drawer reconciliations.
  
• Enforce health, safety, and food sanitation guidelines.
  

Qualifications

• Experience: 2+ years in cafe, restaurant, or retail management.
  
• Systems: High proficiency using Square POS for fast-paced service.
  
• Events: Strong background executing events, dinners, or community programming.
  
• Collaboration: Demonstrated ability to work effectively with kitchen teams.
  
• Leadership: Proven ability to train and motivate a small team.
  
• Availability: Must work weekends, early morning shifts, and evening events.
  
• Certifications: Food Handler or ServSafe Manager certificate required.
  

Benefits

• Competitive salary based on experience.
  
• Paid time off (PTO).
  
• Free meals and specialty coffee during shifts.
  
• Employee discount on retail market merchandise.
  
• Unique opportunity to network within a premiere arts community.
  

To ApplyPlease submit your resume and professional references via email to Anjali at with the subject line "FOH Manager Application.

Join us in creating an inviting space where community meets culinary excellence, wellness, and personal growth! We re committed to supporting you with training & development opportunities while fostering a vibrant team environment dedicated to hospitality excellence. We value skills and dedication come be part of our creative culture and positive environment.