FOH Manager

At Kings we offer elevated gaming and entertainment in a sleek retro environment. For over 20 years friends, families and co-workers have enjoyed our craveable crowd-pleasing food, creative cocktails and extensive beer selection alongside bowling, billiards, arcades and countless big screens. Known for our ability to cater to private events of all shapes and sizes, guests return over and again for unforgettable corporate outings, birthday parties, family gatherings and more. Our dedicated team is guest-obsessed and passionate about connecting with our community.

Responsibilities:

• Oversee and manage all front of house operations, including customer service, staff supervision, and inventory control.
• Ensure smooth and efficient operations by coordinating with kitchen staff, servers, and other team members.
• Train and develop front of house staff to provide exceptional customer service and maintain high standards.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Monitor and maintain cleanliness and organization of the dining area, ensuring a pleasant dining experience for guests.
• Manage reservations, seating arrangements, and waitlist to optimize table turnover.
• Collaborate with the kitchen team to ensure timely preparation and delivery of food orders.
• Implement and enforce health and safety protocols to ensure compliance with food handling regulations.

Skills:

• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent customer service skills with a focus on providing exceptional dining experiences.
• Previous experience in restaurant management or hospitality industry preferred.
• Knowledge of food handling procedures and safety regulations.
• Ability to handle cash transactions accurately and efficiently.
• Proficient in inventory control to minimize waste and maximize profitability.
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Excellent communication skills to interact with customers, staff, and vendors.

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on business needs.

Please submit your resume highlighting relevant experience in restaurant management or hospitality industry. We look forward to reviewing your application.

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Health, Dental, and Vision insurance
• Employee discount
• Flexible schedule
• Paid time off
• Paid training