FOH Manager

The Gilmore Collection

Grand Rapids, MI

Apply

JOB DETAILS

SKILLS

Budgeting, Communication Skills, Cost Control, Customer Satisfaction, Dental Insurance, Detail Oriented, Exceeded Sales Goal, Federal Laws and Regulations, Financial Management, Food and Beverage Industry, Health Insurance, Interpersonal Skills, Inventory Costs, Inventory Management, Leadership, Lift/Move 50 Pounds, Multitasking, Operations, Operations Management, People Management, Performance Analysis, Performance Reviews, Problem Solving Skills, Reconciliation, Restaurant, Revenue Growth, Safety Compliance, Safety Training, Safety/Work Safety, State Laws and Regulations, Team Lead/Manager, Team Player, Training/Teaching, Vision Plan

LOCATION

Grand Rapids, MI

POSTED

30+ days ago

Benefits:

Competitive salary
Employee discounts
Flexible schedule
Free food & snacks
Opportunity for advancement
Paid time off
Training & development

Job description
Benefits:

Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Position Overview: We are seeking an experienced Restaurant Manager to oversee the daily operations of our dining establishment. The successful candidate will be responsible for ensuring operational excellence, providing outstanding guest experiences, and leading our team with integrity and enthusiasm. This role demands a hands-on approach to leadership and a deep commitment to the art of hospitality.
Key Responsibilities:
Operational Leadership: Manage daily restaurant operations, ensuring smooth service and high standards of quality and cleanliness. Oversee opening and closing procedures, including pre-shift preparations and end-of-day financial reconciliations.
Team Management and Development: Lead, motivate, and manage hourly staff, fostering a culture of teamwork and respect. Conduct hiring, training, and performance evaluations to develop a high-performing team.
Guest Experience: Ensure all guests receive exceptional service. Respond promptly and effectively to guest feedback and ensure the resolution of any issues to maintain high customer satisfaction.
Inventory and Cost Control: Carefully manage food, beverage, and supply orders to ensure proper stock levels while controlling costs. Oversee the receipt and inspection of deliveries to assure quality.
Financial Management: Assist the General Manager in meeting financial objectives, managing costs, and driving sales to achieve or exceed budgeted goals.
Compliance and Safety: Ensure the restaurant complies with all local, state, and federal regulations concerning health, safety, and labor requirements.

Qualifications:
Minimum of 2 years' experience in restaurant management, preferably in a high-volume, service-focused environment.
Strong leadership skills with proven ability to train teams and lead effectively.
Extensive knowledge and interest in food and beverage, including a solid understanding of wine, beer, and spirits.
Excellent interpersonal and communication skills, capable of building strong relationships with guests, staff, and vendors.
Ability to work a flexible schedule, including early mornings, late nights, weekends, and holidays.
Physical ability to stand for extended periods and lift up to 50 pounds as required.
Experience with modern reservation systems and familiarity with the local dining scene.
Demonstrated problem-solving abilities, with a keen attention to detail and the ability to handle multiple tasks simultaneously.

Report

About the Company

The Gilmore Collection

Resume Resources

Free Resume Templates Free Resume Builder