Business Operations, Cost Control, Health Department, Health Plan, Leadership, Operations, Organizational Skills, Portion Control, Problem Solving Skills, Profit & Loss, Restaurant, Revenue Planning, Safety Compliance, Sanitation, Schedule Development, Systems Administration/Management, Team Building, Team Lead/Manager
Location:
Baltimore, MD
Position Type: Full-Time, Salaried (Open Availability Required)
Openings: 2 Positions Available (Targeting Entry-Level to Assistant General Manager skill sets)
About Us:
For years, Oohh's & Aahh's has been a D.C. staple, celebrated for serving up award-winning, soul-satisfying comfort food with unmatched flavor. By popular demand, we are officially breaking ground on our brand-new Baltimore location! We are building our founding leadership team and are seeking two dynamic, high-energy Front-of-House Managers.
Because we believe in cultivating leadership from within, our Director of Operations will be operating as the acting GM for the launch. We are looking to groom one of these two foundational hires into our permanent General Manager once the opening phase is established. If you want to grow rapidly with a famous brand, this is your shot.
Position Overview:
As a Front-of-House Manager, you will be the face of Oohh's & Aahh's - Fells Point. You will own the floor, drive the energy, and ensure every guest experiences the world-class hospitality we are famous for. Working directly alongside our Director of Operations, you will lead the FOH team, run flawless shifts, and manage the daily business operations of the restaurant.
Compensation & Perks:
- Competitive Salary: Highly competitive base salary, negotiable and commensurate with your level of experience. Range $45,000 - $65,000.
- Rapid Advancement: Clear path and training to step into the General Manager role.
- Quarterly Performance Bonuses: Earn extra income for hitting labor, revenue, and operational targets.
- Comprehensive Health Benefits: Medical, Dental, and Vision coverage.
- Paid Time Off (PTO) & Paid Sick Days: Earned vacation and wellness time to recharge.
- Eat Well: Free meals during your shifts and generous discounts on your days off.
What You ll Do (Key Responsibilities):
Own the Floor: Act as the shift leader, driving high-energy service, interacting with guests, resolving issues, and ensuring a vibrant dining room atmosphere.
Build the Team: Recruit, train, and manage our hourly FOH staff (servers, cashiers, hosts, and bussers), holding them to elite hospitality standards.
Manage Service-Bar & Inventory: Take ownership of our curated Beer, Wine, and Cocktail inventory, ordering, and profitability. Ensure the service well is organized and stocked for efficient ticket times.
Control the Numbers: Manage FOH labor schedules and daily staffing levels to optimize costs without sacrificing the guest experience.
Protect the Brand: Monitor and respond to guest reviews, digital feedback, and community interactions to maintain a stellar local reputation.
Hospitality Standards: Maintain flawless FOH cleanliness, sanitation, and physical organization to health department standards.
What We re Looking For:
Experience ranging from a polished Lead Server/Shift Supervisor ready to step up, to an experienced Assistant General Manager (AGM).
Strong foundational knowledge of beer, wine, and classic cocktails, with an understanding of portion control and service-bar flow.
A natural hospitality mindset you love people, you thrive in high-volume environments, and you lead by example on the floor.
High awareness of alcohol compliance and safety (TIPS or TAM certification is a major plus).
Strong organizational skills to handle scheduling, inventory, and cost controls.
Flexible 50-60 hour schedule with open availability (including nights, weekends, and holidays).
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Oohh's & Aahh's - Fells Point