Budget Management, Budgeting, Computer Skills, Customer Experience, Customer Support/Service, Event Management, Food Safety, Food Services, Food and Beverage Industry, High School Diploma, License Management, Marketing, Menu Development, Microsoft Excel, Microsoft Word, Performance Reviews, Revenue Forecasting, Sales
Responsibilities
- Manage department within budget. Accurately forecast revenues/expenses. Anticipate revenue/cost problems (POS, cash, tips, etc.).
- Maximize department resources to contribute to the successful achievement of the budget. Identify major revenue and expense opportunities and possible problems.
- Responsible for interviewing, hiring, training, developing, and evaluating assigned staff.
- Know the general operations of departments and how all departments work together to achieve business objectives and to meet customer expectations.
- Provide high levels of customer service and create first class dining experiences.
- Work with staff to plan, write, and execute menus and recipes based on resident likes and dislikes, budget, and seasonal options.
- Responsible for the implementation and adherence to the Atria Quality Enhancement Program.
- Work with the department head team as it pertains to sales and marketing for the community.
- Responsible for planning, preparation, and execution of menus, special events, banquets, and theme meals.
- Management of Liquor License and liquor revenue, where applicable.
- Oversight of Bistro operations including revenue, expense, labor and customer experience.
- Demonstrate a commitment to customer service by inquiring about service quality and responding promptly to guest needs.
- May perform other duties as needed and/or assigned.
Qualifications
- High School Diploma or general education degree (GED).
- Culinary Degree Preferred.
- Five (5) or more years of progressive experience within various functions of a Food and Beverage operations, preferably within a hotel environment.
- Two (2) or more years of food service management.
- Serve Safe Certified or other nationally recognized Food Safety Certification.
- Working knowledge of all kitchen operations and food safety standards.
- Previous experience in banquets or special event planning.
- Computer skills - Microsoft word and Excel.
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Atria Senior Living Group Inc