Position Summary: .
The successful Training Supervisor is responsible for the initial and ongoing training of all new hires and current crew. They must be able to coordinate training for all crew members, so they are prepared to execute friendly and enthusiastic service.TheTDuties and Responsibilities:
Successfully perform all Front of the house (FOH) rolesSchedule all training and follow shifts for new crewWork as a supervisor on cruises where new crew is training to lend a helping hand and ensure the training standards are being executedCheck in crew for pre-shift meeting by ensuring all in the correct uniform per roleProvide crew with any knowledge needed to successfully execute the cruiseKeep all crew motivated throughout trainingDevelop strong teamwork within the crewAssist with orientation, recruitment and training and retention of assigned vessel(s)Ensure crew are trained and consistently follow and adheres to proper company standardsAdditional job duties assigned
Requirements & Qualifications:
High school degree or equivalent requiredUnderstanding the ability to execute all F&B positionsMust be highly energetic and motivatingMaintain clean and professional standardsStrong communication skillsStrong organizational skillsCommunicate effectively in oral and written formDemonstrate ability to manage multiple priorities/tasksFull product knowledge of:
MenuWine listDrink list
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| Location | Chicago, IL |