Food & Beverage and Banquets Manager

SH Group Operations LLC

CA

JOB DETAILS
SALARY
$100,000–$110,000 Per Year
SKILLS
BeOS Operating System, Brand Management, Coaching, Continuous Improvement, Event Management, Food Quality, Food and Beverage Industry, Hotel Industry, Hotel Management, Investment Capital, Leadership, Operational Communications, Operational Improvement, Operational Strategy, Operational Support, Operations, Operations Processes, Partner Sales, Presentation/Verbal Skills, Problem Solving Skills, Restaurant, Sales, Standard Operating Procedures (SOP)
LOCATION
CA
POSTED
4 days ago

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Life is precious including the experiences we have with food and the people we share those experiences with The Food & Beverage teams at Starwood Hotels understand (and value) that thoughtful ingredients and extraordinary people are both required to execute an exquisite experience for our guests.

We're currently in search of a Food & Beverage and Banquets Manager who shares these values and will champion them . Who strives to be a leader second-to-none, knows how to motivate a team, elevate standards, and cultivate an environment for learning as we all continue to grow. We're looking for a people magnet, a genius at anticipating obstacles and finding quick solutions. Most important, someone who's not afraid to get in the trenches with their team to achieve the ultimate outcome.

Sound like you? We'd love to connect.

(Inside Tip: This role was made with room to grow for a service-minded rockstar.)

The Food & Beverage and Banquets Manager oversees the planning, coordination, and execution of all Food & Beverage events while serving as an operational leader across restaurant outlets during periods of lower event activity. This role partners closely with Sales, Culinary, Banquets, Housemen, and Restaurant Operations to ensure seamless event execution and exceptional guest experiences.

Key Responsibilities

  • Serve as the primary liaison between both Sales teams, Culinary, Banquets, Housemen, and Restaurant Operations.
  • Review all BEOs and REOs, ensuring accurate communication of event details, staffing, and operational needs.
  • Coordinate event setup and breakdown with the Housemen team, ensuring spaces are prepared according to event specifications and timelines.
  • Lead the execution on operational side for all Food & Beverage events, including private and semi-private dining, buyouts, banquets, hotel activations, weddings, corporate events, and seasonal programming.
  • Serve as the Manager on Duty for assigned events whenever possible, providing visible leadership throughout execution.
  • Monitor service standards, event timelines, food quality, beverage service, and guest satisfaction.
  • Conduct event recaps with the team to identify successes and opportunities for continuous improvement.
  • Ensure all events are executed in accordance with brand standards and operational procedures.
  • Recruit, train, coach, and develop event service team members.
  • Create event staffing plans and assist with labor management.
  • Develop and maintain event service standards, SOPs, and training materials.
  • Support daily restaurant operations across Valley Goat, Backyard Café, and Beer Garden during periods of lower event activity by providing floor leadership and operational support.
  • Assist with guest recovery, team coaching, and service leadership as business needs require.
  • Partner with leadership to improve operational efficiency, communication, and the overall guest experience.

About you...

  • Passionate about food & beverage and a minimum of 3 years of similar work experience.
  • A post-secondary diploma or degree would be a plus.
  • Advanced knowledge of food & beverage operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
  • Excels at communication, both verbal and written.
  • Is flexible and willing to meet the demands of a 24-hour operation.

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

$100,000 - $110,000

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

About the Company

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SH Group Operations LLC