FOOD & BEVERAGE LEAD - Emerald Acres Sports Connection
MSC SFM, LLC
LOCATION: Mattoon, IL
DEPARTMENT: FOOD & BEVERAGE
REPORTS TO: FOOD & BEVERAGE MANAGER
STATUS: PART-TIME (NON-EXEMPT)
ABOUT THE COMPANY:
Emerald Acres Sports Connection is a premier sport, recreation, and entertainment destination focused on improving the health and economic vitality of Mattoon, IL. You will be joining a championship-level team focused on fun, fulfillment, and service built to enrich the community as well as your career and personal growth.
Emerald Acres Sports Connection is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The Food & Beverage Lead will be responsible for supervising team members, catering events, and assisting with any tasks related to concessions.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Directly align with the SFM Mission Statement and Core Values
- Manage the daily production, preparation & presentation of all food for the facility's concessions and special events to ensure quality consistent product is produced that meets SFM standards
- Assist in training, mentoring, and supervising all food & beverage Team Members
- Open, supervise, operate, and close concessions locations
- Monitor quality control constantly
- Assist F&B Manager in weekly and monthly inventory counting
- Effectively manage all cooler, freezer, and dry storage areas in assigned Concession Area
- Ensure highest levels of food safety & sanitation are being maintained
- Communicate kitchen equipment repair needs in a timely manner
- Operationally manage Health and Safety practices to ensure inspection compliance that result in A scores
- Record information about inventory and health practices
- Effectively manage customer complaints and suggestions
- Complete special projects and daily assignments as directed by F&B Manager
- Effectively manage the food & beverage aspect of a Concession Area during events
- Manage the efficient use of supplies during events
- Effectively train, develop, and hold hourly Team Members accountable
THE IDEAL CANDIDATE HAS:
- Proven success of effective leadership in a high-volume concessions/food & beverage environment
- Experience and success in supervising staff in order to effectively execute a successful shift
- Experience and success in customer service and leadership
- Action-oriented personality with a 'get it done' attitude and proficiency for efficiency
MINIMUM QUALIFICATIONS:
- Must be at least 18 years old
- Preferred to have 2+ years of food & beverage experience in a leadership role
- Food Safety Manager and ServSafe Certifications are preferred
- Requires good communication skills, both verbal and written
- Must have strong leadership and mathematical skills
- Must be detail-oriented and have outstanding organizational skills
- Ability to maintain focus in a high-volume, fast paced environment
- Must be able to work under pressure, be decisive, and work well in a group setting
- Ability to motivate employees and prioritize
- Must be able to work irregular shifts to include nights, weekends, holidays as needed
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must be able to lift 40 pounds
- Significant walking, lifting, carrying, pushing/pulling may be required
- May be required to sit or stand for extended periods of time
- Facility has intermittent noise