Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Overview:
Food & Beverage Manager is responsible for overseeing the execution/service of all catered & concessions events. The Food & Beverage Manager must be personable and able to work in an ever-changing fast-paced environment. The Food & Beverage Manager will be responsible for training and developing all service staff.
This role pays an annual salary of $60,000-$70,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until October 30, 2026
Responsibilities:
- Overall management of catering and concessions food and beverage operations, including interviewing, hiring, scheduling, ordering, inventory, labor costs, and equipment maintenance.
- Ensure legal, efficient, professional, and profitable operation of the venue.
- Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements.
- Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
- Responsible for overseeing the serving of meals to guests or directing guests to the buffet line.
- Responsible for overseeing serving beverages to guests, including alcoholic beverages.
- Check the guest's ID to verify the minimum age requirement for the purchase of alcoholic beverages.
- Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
- Responsible for executing all directives stated in all banquet event orders.
- Responsible for completion and updating of administrative paperwork associated with events, i.e., diagrams, timelines, and side-work assignments.
- Responsible for ensuring tableware and linens are replaced as necessary.
- Identify ingredients or explain how various items on the menu are prepared.
- Assists in setting up banquet functions including linens, dishware, glassware, and silverware.
- Responsible for observing guests to respond to any additional requests and determine them before, during, or after the served meal.
- Maintains sanitation, health, and safety standards in work areas.
- Show demonstrated ability to meet the company standard for excellent attendance.
- Assures that the location equipment is operable and clean prior to the start of the event.
- Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
- Manages F&B team and oversees projects including training, inventory, and special events.
- Manages the Concessions Department and supervises outlets when business demands it.
- Maintains up-to-date knowledge of Union Contract contents.
- Enforces all Oak View Group policies and procedures.
- All other duties as assigned by the Asst. General Manager and General Manager.
Qualifications:
- 3-5 years of experience working in a management capacity in a high-volume, fast-paced restaurant or catering environment. Ability to supervise the work of others.
- Associate's degree in business management or hospitality is preferred but will consider relevant work experience.
- Capable of operating Microsoft Office applications, including Excel, Word, and PowerPoint.
- Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
- Ability to handle cash accurately and responsibly.
- Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.
Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.