The Food & Beverage Coordinator(F&B Coordinator) is responsible for helping keep the restaurant running smoothly by handling important administrative tasks. This position will support the leadership team and help create a relaxed, island-style atmosphere for guests and team members.
Salary $23.00/hour
Responsibilities:
Duties and Responsibilities:
A warm personality, attentive, and presentable.
Committed to delivering high levels of customer service.
Responds courteously and efficiently to queries and problems from guests, and all staff.
Collect & input weekly schedule information for department schedules including PTO tracking.
Establish and maintain department files; maintain up-to-date filing system.
Update Tommy Bahama training book monthly to ensure correct training documents.
Maintain and communicate Outlook calendar information for Director of F&B, Executive Chef, and Director of Banquets positions.
Partner with Marketing to coordinate and maintain all F&B operational signage, menu postings, manage web presence information (review sites, social media, etc.), and compliance with brand standards.
Assist with any banquet & catering and REO’s projects as directed by managers, including billing reconciliation and processing as needed.
Administrative assistance for F&B managers including PS paperwork, departmental communication (CT Connect, Memos, etc.), creation and maintenance of departmental SOP’s, business reporting, and other needs as appropriate.
Collect & input weekly schedule information for department schedules including PTO tracking.
Establish and maintain department files; maintain up-to-date filing system.
Update Tommy Bahama training book monthly to ensure correct training documents.
Maintain and communicate Outlook calendar information for Director of F&B, Executive Chef, and Director of Banquets positions.
Partner with Marketing to coordinate and maintain all F&B operational signage, menu postings, manage web presence information (review sites, social media, etc.), and compliance with brand standards.
Assist with any banquet & catering and REO’s projects as directed by managers, including billing reconciliation and processing as needed.
Administrative assistance for F&B managers including HR paperwork, departmental communication (CT Connect, Memos, etc.), creation and maintenance of departmental SOP’s, business reporting, and other needs as appropriate.
Departmental Support:
Schedule Quarterly EcoSure/Inspection walk-throughs & Brand Standard Audits
Organize and maintain online services (Open Table, On Demand, etc.)
Information updates (hours of operations, booking times, etc.)
Reservation reporting
Maintain, and report for Social Media issues (coordinate with managers)
Report feedback issues (coordinate with managers)
Respond to guest check and folio inquiries (InfoGenesis)
Enter and track all departmental work orders & needs (ALICE, etc.)