Overview:
The Water's Edge Country Club is seeking Servers to join our team and provide food and beverage service to club members and guests.
Full-time positions offer outstanding benefits including medical, dental, vision, life, 401(k), paid time off, and a daily complimentary staff meal.
The Water's Edge Country Club is a McConnell Golf Property. To learn more about the club, please visit our website at www.watersedgecountryclub.com. To learn more about McConnell Golf, please visit www.mcconnellgolf.com.
Responsibilities:
Responsibilities:
- Provide exceptional, friendly service to members and guests throughout their dining experience.
- Greet members and guests promptly, present menus, answer questions, and make food and beverage recommendations.
- Accurately take and enter food and beverage orders, including special requests and dietary accommodations.
- Serve food and beverages efficiently while maintaining proper service standards.
- Monitor tables throughout the meal to ensure member satisfaction, refill beverages, and anticipate guests' needs.
- Present dessert, coffee, and after-dinner drink options when appropriate.
- Process member charges and other forms of payment accurately according to club procedures.
- Verify member names and account numbers for accurate billing.
- Prepare and maintain assigned service stations before, during, and after each shift.
- Set, clear, clean, and reset tables to maintain an attractive and welcoming dining environment.
- Keep dining rooms, patios, service stations, and other work areas clean, organized, and fully stocked.
- Communicate effectively with the kitchen and fellow team members to ensure timely, accurate service.
- Assist with banquet, special event, and club functions as assigned.
- Ensure children are safely seated using appropriate seating when necessary.
- Address member concerns professionally and notify management promptly of any issues requiring attention.
- Attend pre-shift meetings and stay informed of daily features, events, and club updates.
- Follow all club policies and procedures, including responsible alcohol service and health and safety regulations.
- Complete opening, side work, and closing duties as assigned.
- Support fellow team members and contribute to a positive, team-oriented work environment.
- Perform other duties as assigned by Food & Beverage management.
Qualifications:
Education and/or Experience
• Grade 12 education.
• Two years of comparable wait service experience preferred.
• The ability to read, write and execute basic math skills.
Job Knowledge, Core Competencies and Expectations
• Greet and acknowledge members and guests.
• Is knowledgeable about the menu, buffet and wine list.
• Ability to time the service of each course.
• Learns members’ names and their special preferences.
• Knowledge of wines and spirits.
• Knowledge of and ability to perform required role during emergency situations.
Licenses and Special Requirements
• Food safety certification.
• Of legal age to serve alcoholic beverages.
• Alcoholic beverage certification.
Physical Demands and Work Environment
• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid and noisy environment.
Salary Range:
USD $13.00 - USD $14.00 /Hr.