Food & Beverage Supervisor

InterContinental Malta is looking for Food and Beverage Supervisor. If you want to be a part of our story, this is your chance to join a talented team in which you will be challenged to learn and develop your skills through persistence to achieve perfection.

Responsibilities:

• Ensuring a consistently high standard of service, smart and well-trained staff who are directed and always trained.
• Assist the Restaurant Manager in the daily operations and helping with tasks.
• Making sure that standards, behaviour, and proper grooming is always adhered to.
• Scheduling restaurant staff and delegating tasks.
• Supervising the preparation, display, and delivery of food and drinks as well as making sure to provide prompt and friendly customer service.
• Settle customer complaints.
• Be responsible for all money transactions, cash float and billing procedures.

The duties and responsibilities described in this job description are not a comprehensive list, and as such additional tasks may be assigned to the employee from time to time.

Skills and experience:

• Food and Beverage background, with a minimum of 2 years experience would be considered an asset.
• Ability to work on own initiative as well as in a team environment.
• Knowledge of health and safety regulations.
• Excellent English both written and verbally, any other language ability will be an advantage.
• Knowledge in IT/Micros POS and systems: Test run, optimize, feedback and train, as needed, all team members on operating the system.

Kindly submit your CV to https://jobhound.mt/jobs/bar-manager-183

We genuinely care about people, and we show this through living out our promise of True Hospitality each day. It's what connects every colleague in all IHG® hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

· True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests.

· True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.

· True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.

· True Responsiveness: is about providing guests with what they need and doing so in a timely and caring manner.

There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing, and understanding people.