FOOD & BEVERAGE TEAM MEMBER - Fort Bend Epicenter
FBE SFM, LLC
LOCATION: Rosenberg, TX
DEPARTMENT: FOOD & BEVERAGE
REPORTS TO: FOOD & BEVERAGE MANAGER
STATUS: PART-TIME (NON-EXEMPT)
ABOUT THE COMPANY:
Fort Bend is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Rosenberg, TX. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Fort Bend Epicenter is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
We are looking for positive individuals to assist with our food & beverage areas to provide quality service as well as consistent products.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Assist customers as needed with outstanding customer service
- Operate an electronic cash register and credit card machine
- Perform basic mathematical computations
- Balance drawer and manage daily income
- Communicate with the public in a tactful, polite, and friendly manner
- Clean dining and concession areas and tables; assist in preparing and serving food items; fill condiment containers
- Pick up dishes, glasses, eating utensils, and trash in dining and food & beverage areas
- Scrape and rinse dishes, load dishwasher and operate dishwashing machine; wash dishes, carts, pots, pans, and equipment
- Take and record temperature of food to ensure proper temperature controls in the transportation of food
- Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas
- Assist in party rentals: guest check-in, party supplies and set-up
- Alert management immediately for the following incidences: suspicious acting persons, intoxicated individuals, etc.
- Alert management immediately regarding mistake or adjustment to the cash drawer
- Additional tasks assigned by management
MINIMUM QUALIFICATIONS:
- Must have excellent verbal and written communication skills
- Must be at least 21 years of age
- Ability to communicate in a positive, friendly manner with patrons
- Must be able to work a flexible schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance is necessary
- Must have excellent interpersonal skills, problem-solving skills and be a team player
- Prefer prior experience operating a cash register and balancing a cash drawer
- One year of customer service experience preferred
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must be able to lift 40 pounds
- May be required to sit or stand for extended periods of time
- Facility has intermittent noise