FOOD & BEVERAGE TEAM MEMBER - Wintrust Sports ComplexMCS SFM, LLCLOCATION Bedford Park, ILDEPARTMENT: FOOD & BEVERAGEREPORTS TO: FOOD & BEVERAGE MANAGERSTATUS: PART-TIME (NON-EXEMPT)ABOUT THE COMPANY:Wintrust Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Chicago, IL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Wintrust Sports Complex is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.POSITION SUMMARY:We are looking for positive individuals to assist with our concessions areas to provide quality service as well as consistent products.PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:Assist customers as needed with outstanding customer serviceOperate an electronic cash register and credit card machinePerform basic mathematical computationsBalance drawer and manage daily incomeCommunicate with the public in a tactful, polite, and friendly mannerClean dining and concession areas and tables; assist in preparing and serving food items; fill condiment containers Pick up dishes, glasses, eating utensils, and trash in dining and concession areas Scrape and rinse dishes, load dishwasher and operate dishwashing machine; wash dishes, carts, pots, pans, and equipment Take and record temperature of food to ensure proper temperature controls in the transportation of food Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas Assist in party rentals: Guest check-in, party supplies and set-up, cleaning of tables and event spaceAlert management immediately for the following incidences: suspicious acting persons, intoxicated individuals, adults with no children, etc. Alert management immediately regarding mistake or adjustment to the cash drawerAll other duties as assigned by managementMINIMUM QUALIFICATIONS:Must be at least 18 years of ageMust be able to work weekendsPrior experience operating a cash register and balancing a cash drawerAbility to communicate in a positive, friendly manner with patronsOne year of customer service experience with general public preferredWORKING CONDITIONS AND PHYSICAL DEMANDS:Occasionally required to climb or balance; stoop, kneel, crouch, or crawl Must occasionally lift, pull, push, and/or move 50 poundsExposure to cleaning chemicals that must be handled with extreme cautionWhile performing the duties of this job, the employee may work in outside weather conditions and can be exposed to hot, wet, cold and humid conditions
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