TEAM LEADER

(Fuel Desk / Food Service)

JOIN OUR TEAM AT COFFEE CUP TRAVEL PLAZAS TA EXPRESS!

At Coffee Cup Travel Plazas, our team is our most important guest!

This isn’t just a job. It’s an opportunity to grow, have fun, and be part of a team that values hard work, community, teamwork, efficiency, and autonomy. We create a positive, focused workplace where both our team and guests thrive.

WHY JOIN US?

We offer a variety of benefits designed to support you, whether you're just starting out or building a long-term career.

ALL TEAM MEMBERS ENJOY:

• Weekly pay
• 401(k) with company match
• Paid Time Off
• Premium pay for overnight shifts
• Opportunities for wage increases after certifications & annual merit reviews
• Scholarship opportunities for recent grads and children of team members (select locations)
• Employee Assistance Program (EAP)
• Coffee Cup Wellness Program
• Team recognition rewards
• Free birthday meal
• 50% shift meal discount
• Referral bonuses
• Years of Service gifts & bonuses
• Free coffee & fountain drinks while on shift
• Corporate Coaching for personal & professional growth

EXTRA PERKS FOR FULL-TIME TEAM MEMBERS:

• Company-sponsored health plan
• Health Savings Account (HSA)
• Vision, Dental, & Life Insurance
• Flexible Spending Accounts (medical & childcare)
• Short-Term Disability coverage

Be part of a team that values you. Apply today and start your journey with Coffee Cup Travel Plazas TA Express!

TEAM LEADER

(Fuel Desk / Food Service)

Compensation: $17.50–$20.50 per hour, based on experience.

POSITION SUMMARY

The Team Leader is responsible for supporting daily operations and helping lead team members during assigned shifts. This position works closely with other Team Leaders, Assistant General Managers, and General Managers to ensure excellent guest service, strong operational standards, and a clean, organized workplace.

Team Leaders may support either Fuel Desk or Food Service operations. Food Service Team Leaders may begin in a specific kiosk such as Subway, Pizza Hut, Cinnabon, Caribou, or Deli, while remaining available to assist other food concepts as business needs require. Fuel Desk Team Leaders support front-end operations while also helping oversee merchandising and porter responsibilities throughout the store.

This individual is trained to perform all duties completed by the team, with additional responsibility for directing operations in the manager’s absence and ensuring company standards are consistently followed.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Direct daily operations during assigned shifts in the absence of management
• Help supervise, train, coach, and motivate team members
• Ensure all assigned tasks and shift responsibilities are completed accurately and efficiently
• Support shift coverage, employee breaks, and shift changes
• Assist with opening and closing procedures for Fuel Desk and Food Service operations
• Ensure food kiosks are cleaned, stocked, and properly closed at the end of the shift
• Verify all required food preparation, cleaning, temperature logs, and safety procedures are completed
• Help oversee merchandising, stocking, cleanliness, and porter responsibilities throughout the store
• Maintain fast, friendly, and accurate guest service
• Ensure compliance with company standards, food safety guidelines, health regulations, and safety policies
• Assist other kiosks or departments as needed based on business demands
• Accurately operate all point-of-sale systems and company technology
• Work cooperatively with all team members and departments
• Demonstrate professionalism, dependability, and respect for a diverse team and guest population
• Complete all other duties as assigned

REQUIREMENTS

• Must be at least 18 years old with a high school diploma or equivalent
• Supervisory or leadership experience preferred, but not required
• Ability to read and understand checklists, manuals, and operational procedures
• Ability to use company technology and systems as directed
• Ability to cross-train and work in multiple departments or food concepts
• Ability to quickly and accurately operate point-of-sale systems
• Strong communication and teamwork skills
• Ability to work in a fast-paced environment

SCHEDULING REQUIREMENTS

Must be able to work a flexible schedule that includes:

• Minimum of 2 nights per week
• Rotating weekends
• Some holidays

The duties of this position may change from time to time. This job description is intended to describe the general level of work being performed and is not intended to be all-inclusive.