Sign upLog in

Food Hall Manager

EM2HR

Orlando, FL

Apply
JOB DETAILS
SALARY
$90,000–$110,000 Per Year
SKILLS
Administrative Management, Analysis Skills, Auditing, Billing, Budget Management, Budgeting, Business Administration, Business Skills, Coaching, Community Support, Conflict Resolution, Contract Management, Cook Dishes, Customer Escalations, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Driver's License, Event Management, Expense Tracking, Facilities Management, Financial Analysis, Financial Compliance, Financial Management, Financial Trend Analysis, Food Safety, Food Services, Forecasting, Insurance, Leadership, Licensing, Lift/Move 40 Pounds, Maintain Compliance, Maintenance Services, Marketing, Microsoft Office, OSHA, Operational Expenditure (OPEX), Operations, Operations Management, Operations Planning, Operations Processes, People Management, Performance Analysis, Performance Metrics, Performance Reviews, Physical Demands, Plan Meetings, Point of Sale (POS) Systems, Policy Implementation, Presentation/Verbal Skills, Procedure Implementation, Profit & Loss, Profit & Loss Management, Regulations, Regulatory Compliance, Reporting Skills, Resolve Customer Issues, Restaurant, Revenue Growth, Safety Compliance, Safety Standards, Safety Training, Safety/Work Safety, Sales, Sanitation, Schedule Development, ServSafe Certification, Staff Development, Supplier Relationship Management (SRM), Team Building, Vendor/Supplier Evaluation, Vendor/Supplier Management, Vendor/Supplier Relations, Waitressing, Writing Skills
LOCATION
Orlando, FL
POSTED
11 days ago
Eola Food Hall

Position Summary
Eola Food Hall is looking for a  Food Hall Manager is responsible for the overall operation, compliance, financial performance, and guest experience of a multi-vendor food hall environment. This position oversees daily food hall operations, vendor compliance, facility management, health and safety programs, staffing, customer service initiatives, and regulatory compliance while ensuring a high-quality dining experience for guests.

The Food Hall Manager serves as the primary liaison between ownership, vendors, regulatory agencies, and guests. The role requires strong leadership, food safety expertise, business acumen, and the ability to manage multiple food concepts operating under one facility.
 
  • Pay: $90,000-$110,000 Based on Experience 
  • Benefits: PTO and Medical Allowance

Essential Duties & Responsibilities
Operations Management
  • Direct all daily food hall operations.
  • Ensure smooth coordination between vendors, management, maintenance, security, and guests.
  • Develop and implement operational procedures, policies, and service standards.
  • Monitor facility cleanliness, maintenance, sanitation, and safety standards.
  • Oversee opening and closing procedures.
  • Manage operational budgets and expenses.
  • Prepare operational reports and business performance metrics.

Food Safety & Regulatory Compliance
  • Serve as the designated Certified Food Manager for the facility.
  • Maintain compliance with:
    • Florida DBPR regulations
    • Florida Food Code
    • Orange County Health Department requirements
    • Fire Marshal requirements
    • OSHA workplace safety standards
  • Coordinate and prepare for inspections.
  • Maintain all food safety records and certifications.
  • Ensure vendor compliance with sanitation and food safety requirements.
  • Investigate and resolve food safety concerns and incidents.
  • Conduct routine compliance audits.
Florida regulations require food managers responsible for food storage, preparation, display, and service to maintain approved certification and oversee food safety compliance.

Vendor Management
  • Recruit and onboard food vendors.
  • Monitor vendor performance and compliance.
  • Enforce lease, licensing, and operational requirements.
  • Coordinate vendor meetings and communications.
  • Resolve operational conflicts between vendors.
  • Ensure vendors maintain required insurance and licenses.

Financial Management
  • Manage operating budgets.
  • Monitor revenue and expense trends.
  • Review sales performance metrics.
  • Identify opportunities to increase profitability.
  • Assist with forecasting and annual budgeting.
  • Manage vendor billing and operational fees as assigned.

Guest Experience
  • Ensure exceptional guest service standards.
  • Resolve customer complaints and escalated concerns.
  • Monitor customer feedback and online reviews.
  • Develop initiatives to increase customer satisfaction and repeat visits.

Leadership & Staff Development
  • Recruit, train, coach, and develop operations staff.
  • Conduct performance evaluations.
  • Manage employee schedules and labor costs.
  • Foster a positive and professional workplace culture.
  • Ensure compliance with all employment policies and procedures.

Marketing & Events Support
  • Coordinate food hall events and promotions.
  • Collaborate with marketing teams to increase traffic and revenue.
  • Support community engagement initiatives.
  • Assist with vendor participation in special events and festivals.

Minimum Qualifications
Education
  • Associate Degree in Hospitality Management, Restaurant Management, Business Administration, or related field required.
  • Bachelor's Degree preferred.

Experience
  • Minimum 5 years of progressive food service management experience.
  • Minimum 3 years in multi-unit restaurant, food hall, hospitality, entertainment venue, airport concessions, or similar high-volume environment.
  • Experience managing multiple food concepts or vendors strongly preferred.
  • Experience with P&L management and budgeting.
  • Experience preparing for health inspections and regulatory audits.
  • Experience with DBPR 

Required Certification
  • ServSafe Food Protection Manager Certification or equivalent
  • Valid Florida Driver's License

Florida requires food service managers to pass an approved certification examination and maintain certification. Certifications are generally valid for five years.
Preferred Qualifications
  • Certified Food Protection Manager (CFPM)
  • Hospitality Management Certification
  • Event Management experience
  • Experience with POS systems and food hall management software
  • Experience overseeing 10+ food vendors

Knowledge, Skills & Abilities
  • Strong understanding of Florida food safety regulations
  • Knowledge of DBPR food service licensing requirements
  • Strong financial and analytical skills
  • Vendor relationship management
  • Contract administration
  • Leadership and team development
  • Conflict resolution
  • Public speaking and presentation skills
  • Microsoft Office Suite proficiency
  • Excellent written and verbal communication

Physical Requirements
  • Ability to stand and walk for extended periods.
  • Ability to lift up to 40 pounds.
  • Ability to work evenings, weekends, and special events as needed.
  • Ability to inspect food preparation areas and facility operations.

About the Company

E

EM2HR

Resume Resources

Free Resume TemplatesFree Resume Builder