Food Operations Manager 2

Role Overview

Food Operations Manager 2

Boston, MA (Liberty Mutual Campus)Sodexo Corporate Services

Sodexo Corporate Services is seeking a dynamic and hands-on Food Operations Manager 2 to join our team supporting a high-profile client, Liberty Mutual, in Boston, MA. This is an exciting opportunity to step into a key leadership role within a vibrant corporate dining environment.

Why Join Us?

• Be part of a high-visibility account with diverse food operations
• Work in a fast-paced, hospitality-driven environment
• Collaborate with culinary and leadership teams to deliver exceptional service
• Grow your career with a global leader in food services

Incentives

What You'll Do

As the #2 leader on-site, you will partner closely with the General Manager to drive daily operations and deliver an outstanding dining experience across multiple service areas.

You’ll play a critical role in overseeing a multi-faceted food program, including:

• A busy corporate café featuring 7 stations serving breakfast and lunch
• Executive services supporting C-suite leaders with snacks
• A micro-market and office coffee service (OCS) program

Key Responsibilities

• Lead and manage daily operations across retail, executive services, and micro-market
• Supervise, coach, and develop a team of ~14 employees (4 FOH, 10 BOH)
• Partner with the Retail Chef to ensure high-quality culinary execution
• Oversee scheduling, inventory management, and ordering (including snacks and supplies)
• Ensure strong financial controls, including cash handling and cost management
• Drive merchandising and presentation standards in retail spaces
• Support and collaborate on catering events and special projects
• Maintain a high level of client and customer satisfaction

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Experience in food service or hospitality operations management
• Strong leadership skills with the ability to motivate and engage teams
• Retail dining and/or corporate services experience preferred
• Financial acumen (cash handling, inventory, cost controls)
• Passion for hospitality, service excellence, and innovation

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.