Our client is seeking an experienced Food Operations Manager to oversee high-volume foodservice operations. This leadership role is responsible for ensuring exceptional service delivery, operational efficiency, food safety compliance, team development, and overall client satisfaction.
The ideal candidate will have experience managing large-scale dining operations, leading teams, driving operational performance, and maintaining high standards of food quality and guest experience.
Onsite | No Visa Sponsorship | No Relocation Assistance
Responsibilities:
Lead, coach, and develop frontline supervisors and team members.
Manage staffing, scheduling, labor utilization, and resource allocation.
Support budgeting, financial performance, and cost-control initiatives.
Oversee daily foodservice operations in a high-volume dining environment.
Monitor operational performance, service quality, and customer satisfaction metrics.
Promote sustainability initiatives and best practices throughout foodservice operations.
Develop and implement operational plans aligned with organizational and client objectives.
Build and maintain strong relationships with stakeholders, customers, and internal teams.
Drive continuous improvement initiatives focused on service excellence, efficiency, and innovation.
Ensure compliance with food safety standards, HACCP guidelines, and applicable regulatory requirements.
Qualifications (Must-Haves)
Strong leadership, communication, organizational, and problem-solving skills.
Experience executing operational plans and driving performance improvements.
Bachelor's degree or equivalent combination of education and relevant experience.
Minimum of 3 years of related experience overseeing foodservice or hospitality operations.
Experience managing teams in high-volume dining, hospitality, institutional, or foodservice settings.
Working knowledge of HACCP standards, food safety practices, and regulatory compliance requirements.
Minimum of 3 years of management experience within foodservice, hospitality, dining services, or a related operational environment.
Preferred Skills:
Multi-unit or multi-department operational management experience.
Experience managing budgets, labor costs, and operational performance metrics.
Experience supporting sustainability programs and continuous improvement efforts.
Background in customer service, guest experience initiatives, and stakeholder relationship management.
Experience within higher education, healthcare, contract foodservice, hospitality, corporate dining, or large-scale institutional dining environments.
Benefits & Perks:
Paid Time Off
Paid Holidays
Tuition Assistance
Wellness Program
Medical, Dental, and Vision
401(k) with company match
Professional Development Programs
Career development and advancement opportunities
Numbers & Facts
Location
Baltimore, Maryland
Skills
Best Practicesunmatched
Budget Managementunmatched
Budgetingunmatched
Coachingunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Cost Controlunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Food Qualityunmatched
Food Safetyunmatched
Food Servicesunmatched
Healthcareunmatched
Higher Educationunmatched
Leadershipunmatched
Maintain Complianceunmatched
Metricsunmatched
Operationsunmatched
Operations Managementunmatched
Operations Planningunmatched
Performance Analysisunmatched
Performance Managementunmatched
Performance Metricsunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Regulatory Complianceunmatched
Regulatory Requirementsunmatched
Relationship Managementunmatched
Resource Managementunmatched
Safety Complianceunmatched
Sales Managementunmatched
Schedule Developmentunmatched
Service Deliveryunmatched
Sustainabilityunmatched
Team Buildingunmatched
Team Lead/Managerunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.