Food Runner - Fine Dining

WHATS IN IT FOR YOU

• Competitive salary of $17.13 hr. with discretionary performance bonuses 2x a year!
• Complimentary meals and covered team member parking.
• Company-paid gaming licenses (Class A & Class B)

WHAT YOU'LL DO

• Exemplifies MCR's values and set a great example by always demonstrating excellent guest service and professionalism.
• Practice, support and promote the mission, vision, and values of Muckleshoot Casino Resort.
• Ensure that each dish is presented beautifully and adheres to the restaurants plating and presentation standards before taking it to the table.
• Verify the order details to ensure that the correct dishes are being delivered to the right tables. Notify the kitchen of any discrepancies.
• Coordinate with kitchen staff to ensure that dishes are delivered to the dining area promptly while still hot.
• Assist in setting up tables before service and resetting them after guests have finished their meals. This includes placing flatware, glassware, and any necessary condiments. or at the appropriate temperature.
• Interact with servers and other front-of-house staff to understand the status of each table, including when to deliver courses and clear plates.
• Prompt delivery of food from kitchen to guest in a professional manner and in accordance with service standards.
• Comply with food safety and hygiene guidelines to ensure the safe and sanitary handling of food and tableware.
• Assist food servers and bussers by clearing used dishes and refilling beverages.
• Perform side-work, and any other opening or closing duties as required. Ensures that wait staff stations and expediting areas are clean and maintained throughout shift.
• Collaborate with other members of the restaurant staff, including servers, hosts/hostesses, and kitchen personnel, to provide a seamless and enjoyable dining experience for guests.
• Communicate any additional requests from guests to the food server immediately.
• Create, maintains, and facilitates a positive work environment; promotes positive team member relations and reports issues to the appropriate personnel.
• Other duties as assigned.

WHAT YOU'LL BRING

• Ability to obtain a Class III B gaming license.
• Previous experience in a similar role in fine dining or upscale restaurants is preferred but not always required.
• Food service experience preferred.
• Customer service experience and/or training preferred.
• A valid WA State Food Health Card/Food Handlers Permit required.
• A valid WA State Class 12 Alcohol Permit required.

HOW YOU'LL BE SUCCESSFUL

• Knowledge of fine dining service standards, including table settings and proper etiquette.
• Strong communication skills and the ability to work effectively in a team.
• Physical stamina and the ability to stand for extended periods and lift trays or dishes.
• Attention to detail and a commitment to delivering exceptional customer service.
• Familiarity with the menu and the ability to answer guest questions about dishes.
• Ability to follow specific instructions, both oral and written.
• Read, write, and speak English fluently.
• Ability to provide excellent guest service.
• Ability to work various shifts.