Communication Skills, Customer Support/Service, Detail Oriented, English Language, Mathematics, Multilingual, Power Plant, Restaurant, Time Management, Writing Skills
Join the Geno’s Steaks family as we expand our legacy to Baltimore’s Power Plant Live! We’re seeking dedicated individuals to help us provide genuine hospitality and fan-favorite food to the tens of millions of guests who visit the Inner Harbor district. Apply today to grow your career with a nationally recognized brand in the heart of Baltimore's vibrant entertainment scene.
Food Runner Responsibilities include, but are not limited to:
- Provide an energetic, outgoing, fun personality while maintaining professionalism.
- Perform varied duties to ensure all aspects of the proper steps of service.
- Offer polite, professional, and courteous customer service.
- Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
- Maintain service stations in a clean and orderly manner throughout shift.
- Clear and clean tables in a timely manner.
- Reset tables according to specifications of location.
- Perform more than one task at a time.
- Offer polite, professional, and courteous customer service.
- Communicate effectively with co-workers.
- Communicate with guest clearly, patiently, courteously and with good humor.
- Complete all side work as assigned.
- Maintain a clean and orderly work area to ensure safety.
- Clear all empty tables and set tables for new guests.
- Restock service stations.
Food Runner Qualifications
- Prior customer service and/or restaurant experience preferred.
- Must speak fluent English, other languages preferred.
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
- Reading and writing abilities are utilized often to answer guest’s questions regarding the menu.
- Basic mathematical skills are used frequently.
- May be required to work nights, weekends, and/or holidays.
The Food Runner position requires the ability to perform the following:
- Strong ability to provide attention to detail.
- Carrying or lifting items weighing up to 75 pounds.
- Handling objects (including food and utensils), products, and bussing tubs/trays.
- Standing, bending, stooping, and kneeling.
- Must be able to move about the entire facility safely and efficiently.
This is a tipped position. The hourly rate is $5.50 + tips.