Food Runner/Server Assistant- Links an American Grill

ESSENTIAL DUTIES & RESPONSIBILITIES

• Clear, clean, and reset tables promptly to maintain dining room flow and presentation standards.

• Assist servers by refilling water, delivering bread or accompaniments, and supporting guest needs as directed.

• Deliver food from the kitchen to guests accurately and in a timely manner, ensuring proper presentation.

• Deliver a refined and personalized experience aligned with Forbes Travel Guide standard

• Maintain cleanliness of dining areas, service stations, and back-of-house areas in accordance with sanitation standards.

• Communicate effectively with kitchen and service teams to support smooth service operations.

• Follow all company, departmental, and safety policies and procedures.

• Perform other duties as assigned by management.

Forbes Travel Guide Standards

• Demonstrate Graciousness, Thoughtfulness, and Sense of Personalized Service in all interactions
• Anticipate guest needs and offer proactive assistance (special occasions, seating preferences, etc.)
• Maintain polished verbal communication and professional etiquette at all times
• Ensure interactions are never transactional, but instead engaging and guest-focused

PHYSICAL REQUIREMENTS

• Ability to stand, walk, and move continuously throughout the shift.

• Ability to lift and carry up to 25 pounds.

• Ability to bend, reach, push, pull, and use hands and arms for service-related tasks.

• Ability to work flexible hours, including evenings, weekends, and holidays.

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION & EXPERIENCE REQUIREMENTS

• Must have valid U.S. work authorization at the time of hire.

• Prior experience in a restaurant or hospitality environment preferred but not required.

• Ability to work efficiently in a fast-paced, guest-facing environment.

• Strong teamwork, communication, and attention to detail.

• Must have valid U.S. work authorization at the time of hire.

BENEFITS & PRIVILEGES

• Competitive wages.

• Health, dental, vision, life, and other insurance for full-time employees after a 60-day waiting period.

• Additional voluntary benefits through Colonial Life available to full-time and part-time employees after 60 days.

• Free access to resort facilities.

• Discounted food & beverage, resort apparel, and activities including fitness, tennis, and golf.

• 401(k) with company match and profit sharing (eligibility after 1 year of service and 1,000 work hours).

• Employee Referral Program.

EQUAL OPPORTUNITY EMPLOYER

We are an Equal Opportunity Employer and comply with all applicable federal, state, and local employment laws.

BACKGROUND CHECK

Employment is contingent upon successfully passing a pre-employment background check, where applicable.