Food Runner

Forsyth Country Club

Winston Salem, NC

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JOB DETAILS

SKILLS

Communication Skills, Customer Support/Service, Emergency Procedures, Food Delivery, Food Presentation, Food Quality, Food Safety, High School Diploma, Housekeeping/Cleaning, Lift/Move 50 Pounds, Mentoring, Operational Support, Organizational Skills, Presentation/Verbal Skills, Professional Services, Quality Management, Restaurant, Safety Process, Safety/Work Safety, Sanitation, Waitressing

LOCATION

Winston Salem, NC

POSTED

3 days ago

Job SummaryThe Food Runner serves as the liaison between the kitchen and front-of-house teams to ensure food is delivered promptly, accurately, and professionally to members and guests. This position supports dining room operations by assisting servers, maintaining service stations, and ensuring aclean, organized, and efficient service environment.Job Duties & Responsibilities* Assist servers by delivering food promptly and accurately to members and guests* Ensure hot food leaves the kitchen quickly to maintain food quality and temperature* Verify food orders and carefully match all food items to the correct tickets* Greet members and guests promptly and professionally* Deliver food to tables using proper seat positions and service standards* Maintain cleanliness and organization of kitchen service stations* Keep service areas stocked with bread, soup, condiments, and other necessary items* Inspect plates prior to service, wiping rims and ensuring consistent presentation standards* Assemble and label all takeout orders accurately* Assist dining room staff by clearing soiled dishes, refilling water glasses, and resetting tables as needed* Maintain clean and safe work areas by promptly cleaning spills and removing clutter* Break down and clean service stations at the end of each shift* Report member or guest concerns to management immediately* Attend pre-shift meetings and required training sessions* Works cooperatively with servers, culinary staff, and other team members to ensure seamless service* Follows all food safety, sanitation, and workplace safety procedures* Recognizes and reports safety hazards immediately* Understands emergency procedures and assigned responsibilities* Maintains a professional appearance and adheres to club standards and policies* Perform additional duties assigned by managementMinimum Qualifications & Experience* High school diploma or equivalent preferred* One (1) month of restaurant, hospitality, private club, or customer service experience preferred* Previous food runner, server assistant, or restaurant experience is a plus* Entry-level candidates with strong customer service skills are encouraged to apply* Critical Skills (Soft Skills, Technical, Specific Knowledge)* Ability to provide prompt, friendly, and professional service to members and guests* Strong verbal communication skills* Ability to communicate effectively with kitchen staff, servers, and management* Accurately match food orders to tickets and seat positions* Maintain high standards for food presentation and order accuracySchedule Requirements* While this role offers flexibility, availability on weekends and holidays is expected on a rotating basis to support Club operationsTraining* This role includes hands-on shadowing and mentorship with the Clubhouse Manager to ensure success and skill developmentTravel Required* NonePhysical Demands* Ability to stand and walk for extended periods throughout the shift* Ability to frequently bend, stoop, kneel, crouch, twist, and reach* Ability to lift, carry, push, and pull up to 50 pounds* Ability to safely carry food trays throughout the dining room* Ability to perform repetitive motions throughout the shift* Ability to work in a fast-paced, hot, humid, and occasionally noisy environment* Ability to work evenings, weekends, holidays, and special events as business needs require

About the Company

Forsyth Country Club

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