The Role:As a Server, you will serve food and beverages to customers in a friendly, efficient, and professional manner while ensuring a positive experience for all customers.
Responsibilities:•Enthusiastically promote a customer-centric culture of offering superior guest service and actively building long-lasting guest relations•Serving customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that “the customer is always right”•Performing table set-up, running side work, and closing duties•Possessing extensive knowledge of the restaurant’s menu and wine list, including daily specials•Checking identification to ensure customers meet minimum age requirements for consuming alcoholic beverages•Checking identification to ensure customers are using players cards issued to them and no one else•Removes items from table when customers have finished meals•Computing customer checks, operates the POS system and accepts payments•Reporting tips for each shift•Maintaining bar safety and sanitation standards•Possessing awareness of potential hazards, which could cause, but are not limited to, slipping, tripping, falling or burns•Arriving for each shift on time and in full uniform•Attending all pre-shift meetings ready to “listen and learn” and share ideas•Avoiding leaving work area during peak periods•Taking breaks only when approved by the Manager•Keeping a clean and professional appearance at all times•Perform other duties as assigned
Qualifications:•Must be 21 years of age or older•Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board•Must be a high school graduate or equivalent•Must have six months or more related experience•Must have open work availability to work nights, weekends, and holidays
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