Food Server - Hugo's Frog bar and Chop House (Full Time)

WALK-IN WEDNESDAY

Interview on the spot!
Every Wednesday from 12 PM - 2 PM
2500 E. Devon Ave | Des Plaines , IL 60018
Free Parking / Free Shuttle from the Rosemont Blue Line Station

Position Summary:

The Waitstaff serves food and beverages to customers in a friendly, efficient, and professional manner and ensures a positive experience for all customers. Each Waitstaff employee is responsible for ensuring the successful delivery of the Gibson's Restaurant Group’s philosophy, which is based upon three distinct core beliefs: Hospitality, Quality and Value.

Essential Duties and Responsibilities:

• Serve customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that “the customer is always right” !
• Perform dining room set-up, running side work and closing duties.
• Have extensive knowledge of the restaurant’s menu and wine list, including daily specials. 
• Check identification to ensure customers meet minimum age requirements for consuming alcoholic beverages.
• Participate in table and dining room clean up.
• Compute customer checks, operate the POS system and accept payments.
• Accurately report tips for each shift.
• Maintain dining room safety and sanitation standards.
• Be aware of potential hazards, which could cause, but are not limited to, slipping, tripping, falling or burns.
• Arrive for each shift on time and in full uniform.
• Attend all pre-shift meetings ready to “listen and learn” and share ideas.
• Avoid leaving work areas during peak periods.
• Take breaks only when approved by the General Manager or Manager.
• Keep a clean and professional appearance at all times.
• Must pass general information and departmental tests.
• May perform other duties as assigned.

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skills and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• High school diploma or GED preferred
• Six months to one year experience serving in a restaurant preferred; or a combination of education and experience. 

Skills:

• Ability to effectively communicate verbally with customers and other staff in fast-paced environment.
• Ability to do basic math.
• Ability to follow instructions and procedures.
• Must be of legal age to serve alcohol.
• Must have strong customer service skills and be able to maintain poise and positive personality when under pressure.

Perks that Work!

• Medical, Dental, Vision, and Life Insurance
• 401K – 4% match to 5% Team Member Contribution
• $1 Daily Meals
• Earn up to 18 Days of Paid Time Off Your First Year 
• Free Shuttle from Rosemont’s Blue Line Station
• Free Parking On-Site
• Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
• Tuition Reimbursement 
• Fitness/Gym Reimbursement
• Community Volunteer Opportunities
• Leadership Training & Career Advancement Programs
• Team Member Exclusive Discounts