Food Server - Sports & Social - Full-Time - Maryland

Min Compensation: USD $4.35/Hr. Max Compensation: USD $4.35/Hr. Overview:

Why We Need Your Talents:

 

As a Server, you’ll provide friendly, efficient food and beverage service while ensuring guests feel welcomed and valued. From confidently recommending menu items to processing payments and maintaining a clean, organized workspace, your role is key to delivering exceptional service that enhances both the dining and gaming experience at Live! Casino & Hotel.

Responsibilities:

Where You'll Make an Impact:

• Responsible for:
  • Acknowledging guests in a friendly and timely manner.
  • Taking orders from guests, recommending food choices, and presenting food.
  • Acquiring and validating a method of payment for all food and beverage services.
  • Assisting in clearing tables, transporting dirty dishes and linen to a bus cart. Cleaning work station and wait stand at end of shift.
• Enhances the gaming and dining experience of guests to Live Casino, with prompt, efficient, service and interaction with guests.
• Help with the execution and delivery of In-Room Dining orders when applicable.
• Inputs and controls ordering through register during each transaction maintaining accountability as well as receipts to guests for all beverages served.

Skills to Help You Succeed:

• Ability to:
  • Use fountain soft drink, tea and coffee machines.
  • Read and write basic instructions.
  • Communicate effectively with others; understands and complies with all Company and departmental rules and regulations.
• Ability to organize and be creative. 
• Excellent communication and interpersonal skills.
• RAMP certified.
• Knowledge of:
  • Alcohol Beverage Control laws, health regulations, and PPE (Personal Protective Equipment).
  • Sanitation and health department regulations for safe handling of food.

Qualifications:

Must-Haves:

• A high school diploma or GED equivalent is preferred. A high level of customer service training would be a plus.
• One (1) to three (3) years of experience in casual, buffet and/or fine dining restaurants.
• Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency. 
• Alcohol Beverage Card is required.

Physical Requirements:

• Ability to:
  • Stand and walk continually throughout a scheduled shift.
  • Bend, stoop and reach while carrying dishes, glasses and serving tray.
  • Push bus cart and carry trash/linen bags weighing up to 35 pounds.
• Use of stairs and elevators

Working Conditions:

• 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.

 

Please note that this is a union position, and individuals in this role may be required to pay applicable union dues and fees.

What We Offer:

Perks We Offer You

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members may include:
  • Free Basic Life Insurance
  • Free Short Term & Long-Term Disability
  • Generous retirement savings options
  • Paid Time Off
  • Tuition Reimbursement
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team, while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in their career.
• To work hard and have fun.
• Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.