A Food Service Attendant is at the forefront of customer service, providing Orlando Health patients and guests with service above and beyond expectations to ensure a memorable food and dining experience. Responsibilities include providing food services to patients, staff and visitors as assigned by supervisor/director. This includes the setup and operation of patient trayline, delivering food carts, cafeteria serving line, preparing nourishments, desserts, cold food, and assist in the making of early/late trays. The role also involves non-patient food services to staff and visitors to include hot and cold food service, salad bar operations, and general cleaning. The attendant communicates proper information regarding patient and non-patient department needs to the Food & Nutrition Leadership team, Clinical Nutrition team, Nursing, food service peers or ancillary team members as needed. Essential service behaviors such as excellent communication and customer service skills with patients, nursing staff, team members and visitors are modeled, interacting cooperatively and constructively and communicating in an open, honest, gracious and compassionate manner at all times, including person to person, telephone and written forms. The attendant maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Compliance with all Orlando Health policies and procedures is maintained.