Food Service Coordinator

Duke University

Durham, NC

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JOB DETAILS

SALARY

$18–$24.57 Per Hour

SKILLS

Administrative Skills, Analysis Skills, Budget Management, Calendar Management, Catering Services, Communication Skills, Customer Support/Service, Data Collection, Data Management, Detail Oriented, Diversity, Documentation, Financial Support, Food Services, Food and Beverage Industry, Interpersonal Skills, Leadership, Maintain Compliance, Maintenance Services, Menu Management, Microsoft Excel, Microsoft Word, Offer Letters, Office Management, Operational Support, Operations, Order Management, Order Supplies, Organizational Skills, PCard Transaction, People Management, Purchasing/Procurement, Reconciliation, Record Keeping, Repair Orders, Research Skills, Safety Equipment, ServSafe Certification, Service Delivery, System Operations, Systems Administration/Management, Time Management, Training/Teaching, University/School Policies, Workforce Planning

LOCATION

Durham, NC

POSTED

1 day ago

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle,which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina,and it now has international programs in more than 150 countries.

Be You.

At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the Food Service Coordinator, you'll play a vital role in supporting Residential Dining operations and enhancing the campus dining experience. You'll collaborate across teams, contribute to an inclusive and high-performing workplace, and help ensure students, staff, and guests receive exceptional service every day.

Be Bold.

In this role, you will help shape the efficiency and success of Duke Dining through strong coordination, system support, and operational excellence. From managing administrative workflows to supporting CBord systems and financial processes, you will bring organization, attention to detail, and innovation to a dynamic environment.

What You'll Do:

Administrative Operations & Office Coordination

Coordinate day-to-day administrative operations supporting Dining Services programs and leadership
Maintain departmental records, calendars, and documentation for accuracy and efficiency
Track employee attendance, maintain vacation calendars, and manage employee data updates
Prepare and monitor maintenance and repair work orders

Procurement, Purchasing & Financial Support

Process procurement card (PCard) transactions and ensure compliance with university policies
Support budget tracking and recommend purchasing needs
Manage ordering of office supplies and safety equipment
Coordinate recurring food transfer processes, including Trinity Café and kosher transfers
Partner with operational teams to ensure accurate and timely financial documentation

Systems & CBord Support

Maintain department-specific systems to support operational continuity and reporting
Serve as backup support for CBord system operations
Execute routine CBord tasks and collaborate with staff on system workflows

Communications, Signage & Calendars

Design and produce signage for daily operations and special events
Maintain board plan and hours-of-operation calendars
Develop clear and engaging communication tools to enhance service delivery

HR & Staffing Administration

Support hiring processes, including job postings and offer letter preparation
Maintain employee records and ensure accuracy of HR documentation

Coordination, Reporting & Partnerships

Collaborate with internal departments to support program objectives
Compile operational data and assist with reporting and analysis
Track temporary labor to support reconciliation and workforce planning

Additional Responsibilities

Contribute to departmental goals and take on additional responsibilities as needed

What You Bring:

Required Qualifications

Education/Training
Work requires the ability to provide supervisory coverage to food service functions generally equivalent to a high school education.
Experience
Work requires three years of experience in food and beverage service.

Preferred Qualifications

Experience with menu management systems (e.g., CBord)
Background in catering, dining, or hospitality operations
Proficiency in Microsoft Word and Excel
ServSafe and Allergen Certification (or ability to obtain within 60 days)

Key Skills

Exceptional attention to detail and accuracy
Ability to train and support diverse teams
Strong interpersonal and customer service skills
Ability to create visually appealing and accurate materials

Choose Duke.

At Duke University, you'll join a community committed to excellence, innovation, and inclusion. You'll have the opportunity to grow professionally while supporting a mission-driven organization that impacts thousands of students and campus partners every day.

Position Details

Status: Full-Time, Regular, Non-Exempt, Onsite
Schedule: Monday-Friday, 8:30 AM - 5:00 PM; occasional evenings/weekends for events
Supervisor: Associate Director

Ready to Make a Difference?

Apply now and help shape an exceptional dining experience at Duke University.

Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $18.00 to USD $24.57. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at:

Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: DAAS@duke.edu; phone: 919-668-1267).

About the Company

Duke University

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