Food Service Host/Hostess

Overview:

Full Time - 6:30am - 3:00pm with weekend rotation

 

Performs routine dietary services to patient care areas according to established quality standards. Consistently utilizes a holistic approach considering physical, psychological, social, spiritual, educational, safety, and related criteria appropriate to age of the patients served in the assigned area. Serves, and stores food according to specified menu and dietary procedures. Performs proper cleaning and sanitation of foodservice equipment, and work area. Successful performance of this work will result in safe food to patients and guests of UPH. Provides exemplary customer service skills. Must be able to deliver, set up and serve food to patients, visitors and staff on a limited time schedule. Perform specified cash handling duties. Acts as a liaison between the patient, Food & Nutrition department and Nursing Services and attends to all patient food needs. Ability to communicate effectively with patients, families and all hospital staff.

Why UnityPoint Health?:

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities:

• Provide excellent customer service by assisting patients with meals, explaining diets, delivering trays, and responding to requests 
• Ensure patient and workplace safety, follow infection control and food safety standards, and maintain cleanliness of kitchens and pantries 
• Communicate with nursing staff regarding patient care needs and verify tray accuracy and completeness 
• Order, stock, and rotate food and supplies, maintain refrigeration logs, and manage inventory according to established par levels 
• Support training, follow service standards (AIDET), and perform other unit-specific duties as assigned 

Qualifications:

Education:  

• High School Diploma or GED equivalent or currently enrolled in High School required. 

Experience:  

• None 

License(s)/Certification(s):  

• None