Food Service Specialist

Summary

Customer service and the cleanliness of the food service are priorities.  The Food Service Specialist is required to perform the following:

1. Provide an enthusiastic greeting to all customers upon arrival.
2. Get to know your customers and use their name.
3. Go out of your way to make customers feel important and valued.  Give 100% attention to customers.
4. Move quickly to provide fast service.
5. Offer suggestions and promotions.
6. Thank customers for their business and invite them back.

Without our customers we would not be in business. It’s imperative they receive 100% of our attention and we show appreciation for their business.

Additional Essential Duties and Responsibilities

•  Kitchen
• • Prepare food and work the hot and cold lines
  • Prepares orders
  • Take orders for meals and manages order pick-ups
  • Properly stores foods in designated areas following proper dating and labeling procedures
  • Utilizes approved food production standards to ensure proper quality, serving temperatures and standard portion control
  • Repack daily food kits for transfer
  • Responsible for cleaning kitchen after shift including dishwashing
  • Responsible for set up and breakdown of kitchen
• Cash Handling
• • Rings up all sales showing amount due; responsible for all cash including monies received and disbursed during the assigned shift, in the form of cash, credit cards, or any other acceptable form of payment
  • Responsible for suggestive selling products or merchandise to customers
  • Rings up credit card sales and processes credit cards according to company and credit card guidelines
  • Makes routine cash drops to the safe, as identified in company Cash Handling Policy. 
  • Maintain a minimum cash drawer according to company policy.
  • Scan or ring up all merchandise
  • Complete end of shift paperwork with accuracy, including adding and subtracting, and verifying lottery tickets
• Cleaning and Housekeeping: Inside

• o    Floors: Sweep and mop store floors, keep free of trash, spills, and stains
• o    Shelves:  Clean and dust free; maintain shelf labels as needed; merchandise clean and dust free;
• o    Coolers & Freezers:  Clean doors and shelves, keep free of stains and spills
• o    Trash Cans:  Emptied, clean and bags tucked out of site
• o    Doors & Windows:  Clean and free of dirt and smudges
• o    Counter Area:  Clean and organized; free of trash and spills
• o    Clean and organize commissary and back kitchen stockroom and cooler
• Responsible for clocking in and out, which accurately indicates the hours worked

• Cleaning and Housekeeping: Outside
• • Parking Lot:  Sweep and free of all trash around prior to departure
  • Trash Cans:  Clean, not overflowing, and bags tucked
• Miscellaneous
• • Regular and Predictable attendance

• • Honest, ready, and willing to perform duties and assigned tasks as assigned by members of management
  • Must have a neat and well groomed appearance