Step into the heart of ETC in Mazomanie—where great food and great experiences come together! As our Food Service Team Lead , you'll craft menus, support events, and keep everything running smoothly with strong organization and attention to detail. We're looking for a team player with exceptional customer service skills who can lead with energy, positivity, and a passion for people.If you have questions on the position or application process, please reach out to Kennedy Kitelinger at kennedy.kitelinger@etcconnect.com or 608.824.5318.Representative ResponsibilitiesAssists Events & Amenities Manager with deli department budgets and daily money reconciliationPlan and create menu offeringsResponsible for ordering, inventory, and quality of productsEnsure food safety and sanitation regulations are followed and meet hygiene standardsAssist events team in the planning and coordination of specialty theme eventsCoordinate catering needsAssist Food Service team with the preparation and serving of food & cleanup of kitchen & service areasMaintain good customer relations by serving customers with a positive attitude and a friendly, professional demeanorPerforms other duties as assignedCompletes special projects and requests in a timely and positive fashionTeam Lead ResponsibilitiesOrganizes and prioritizes workload for employees on a daily basis with direction from managerCommunicates identifiable problems to managementEnsures priorities are met and jobs are completed on timeAssists the manager in the training of employees including:Orientation of new employees to departmentISO ‘on the job' trainingTraining existing employees on new processes or proceduresPersonnel dutiesProvides objective input on employee performance to manager for use in performance appraisalsCommunicates any and all personnel issues to department manager e.g. non- compliance with schedule, breach of policy, safety concernsAssists manager in comparison of employee time sheets with established schedulesAssists manager in communicating policies to employeesMinimum QualificationsAssociates degree or equivalent experience requiredCertification as required by the Wisconsin Department of Health1 - 2 years of experience in the field or in a related areaFamiliarity with a variety of the field's concepts, practices, and procedures required. Relies on experience and judgment to plan and accomplish goalsExperience in leading and directing the work of othersA wide degree of creativity and latitude is expectedDemonstrated ability to handle multiple tasks and details simultaneouslyRequires self-direction, tact, diplomacy and a clear, courteous and professional manner when dealing with the publicMust demonstrate effective communication skills and the ability to work cooperatively with staff inside and outside of the companyMaintains Food Service industry knowledge by attending educational workshops or classes and attending related expos regularlyAbility to lift 30 lbsExperience with Excel and Bookkeeping programs desirable#J-18808-Ljbffr