Foodservice Customer Account Specialist - Columbus or Dayton, OH

OVERVIEW

As a Customer Account Specialist (CAS) you will drive incremental volume growth by owning relationships with foodservice operators and selling General Mills product lines across K12, Colleges & Universities, Healthcare, Commercial Restaurants, and other Non-Commercial channels.

You’ll partner closely with Foodservice Account Executives (Distributor Managers), distributors, and internal peers to grow share, uncover new opportunities, and bring a consultative, operator first approach to the territory.

Location: Columbus, Dayton, or surrounding areas

What strong candidates bring

You build trust quickly through active listening and empathy, and you enjoy solving problems alongside operators. You’re comfortable balancing relationship-building with a clear sales focus, and you bring curiosity and teamwork to how you show up every day. You’re enthusiastic about managing your own business—planning your week, prioritizing opportunities, and staying accountable to goals. You’ll also thrive on a team with a diverse set of skills, partnering with peers to share what’s working and learn from each other.

KEY ACCOUNTABILITIES

Sustain and drive incremental volume

• Identify and sell General Mills foodservice products to key operators across territory to grow Region volume
• Collaborate with the Region's Account Executives to create pull through demand for core gaps and innovation
• Work closely with distributor Sales teams to train on our products and obtain leads

Leverage Analytics & Utilize Tools

• Embrace Salesforce as your daily tool to manage and grow your business while delivering quarterly sales metrics
• Develop strategic geographic call patterns to maximize call coverage (minimum of 16 consultative in-person operator calls per week)
  • Identify and pursue lost business opportunities using reporting and data (Salesforce, Tableau, Excel)

Lead and contribute to the team

• Support critical distributor and industry events (Foodshows, Distributor Sales Meetings, Targeted Blitzes, etc.)
• Lead assigned team meetings and initiatives
• Participate in team and culture-building initiatives and affinity groups

MINIMUM QUALIFICATIONS

• 2+ Years Sales Experience
• High School Diploma
• Proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Strong interpersonal communication and organizational skills
• Self-motivated with ability to maintain workload from remote office

PREFERRED QUALIFICATIONS

• Foodservice Sales Experience
• Experience with Salesforce, Seismic, or Tableau
• Working Knowledge of the Territory
• Developed relationships with operators in Territory

ADDITIONAL CONSIDERATIONS

• This role is located in Columbus or Dayton, OH or the surrounding area.
• Applicants must be currently authorized to work in the U.S. General Mills will not sponsor applicants for a U.S. work visa.
• International relocation or international remote working arrangements (outside of the US) will not be considered.

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.