Foodservice Customer Account Specialist – Phoenix, AZ

OVERVIEW

The Mustangs Region Sales Team is seeking a determined and energetic Customer Account Specialist (CAS) to accelerate General Mills sales at foodservice operators across Arizona.

As a CAS you will drive incremental volume growth by owning relationships with foodservice operators and selling General Mills product lines across K-12, Commercial, Lodging, Healthcare, Colleges & Universities, Military and Business & Industry channels.

In this role, you will be responsible for selling our full portfolio of front-of-house and back-of-house products, including Frozen Baked Goods, Cereal, Pizza, Flour, Mixes, Snacks, and I/W Frozen Meals. Through these selling efforts, you will develop mutually beneficial partnerships with foodservice operators across all customer channels and record all activity into Salesforce.

You will collaborate with your Account Executive and CAS peers to deliver product expertise to your customers as well as share competitive and industry insights. By leveraging sales tools and analyzing internal reports, you will strategically plan your daily activities and identify new business opportunities. In addition, you will support key distributor and industry events, including Food Shows, Distributor Sales Meetings and School Nutrition Association (SNA) Events.

Not only will you contribute to your individual territory growth, but you will also be supported by the amazing Mustangs Team which spans Arizona, Colorado, New Mexico, Kansas and Western Missouri.

LOCATION 

Phoenix, Arizona.  Territory extends across Arizona. Business needs may require some travel and occasional overnight stays.

What strong candidates bring

You build trust quickly through active listening and empathy, and you enjoy solving problems alongside operators. You’re comfortable balancing relationship-building with a clear sales focus, and you bring curiosity and teamwork to how you show up every day. You’re enthusiastic about managing your own business; planning your week, prioritizing opportunities, and staying accountable to goals. You’ll also thrive on a team with a diverse set of skills, partnering with peers to share what’s working and learn from each other.

KEY ACCOUNTABILITIES

Sustain and drive incremental volume

• Sell General Mills products to foodservice customers in our focus channels across your assigned territory to grow volume.
• Collaborate with Account Executive and CAS peers to effectively create operator demand for new items through distributors including Shamrock Arizona, Sysco Arizona, and US Foods Arizona.
• Leverage resources such as Salesforce, customer purchase data, Google, customer websites and social media, and local expertise to properly inform yourself about customers’ operations and prepare for new opportunities and sales calls accordingly.
• Leverage a broad portfolio of marketing and trade resources to overcome customer objections to close sales and drive growth.
• Partner with distributor sales teams (DSRs) to educate about our products and empower them to sell on your behalf to their customers.

Leverage Analytics & Utilize Tools

• Embrace Salesforce as the daily tool to manage and grow your business:
• • Consistently meet or exceed in-person sales Visits goal of 16 per week.
  • Complete 100% of Core 74 Opportunities determined per half year
  • Achieve assigned territory volume growth target
• Leverage General Mills data sources to mine for additional opportunities within the territory.

Other Accountabilities

• Develop, plan, and execute a strategic call pattern that maximizes your sales call coverage (minimum of 16 in-person sales calls per week)
• Demonstrate product knowledge to operators through at-home and on-site sample preparation and baking across all product platforms.
• Support critical distributor and industry events including Industry Expos, Distributor Food Shows, Distributor Sales Meetings, etc.

MINIMUM QUALIFICATIONS

• 2+ Years Sales Experience
• High School Diploma
• Proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Strong interpersonal communication and organizational skills
• Self-motivated with ability to maintain workload from remote office

PREFERRED QUALIFICATIONS

• Foodservice Sales Experience
• Experience with Salesforce, Seismic, or Tableau
• Working Knowledge of the Territory
• Developed relationships with operators in Territory

ADDITIONAL CONSIDERATIONS

• This role is located in Phoenix, AZ or the surrounding area.
• Applicants must be currently authorized to work in the U.S. General Mills will not sponsor applicants for a U.S. work visa.
• International relocation or international remote working arrangements (outside of the US) will not be considered.

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.