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Forensic Case Manager

Mental Health Resource Center

Jacksonville, FL

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JOB DETAILS
SKILLS
Adjudication, Behavioral Health, Case Management, Certified Case Manager (CCM), Child and Youth Services, Communication Skills, Community Providers, Community Support, Community and Social Services, Criminal Justice, Dental Insurance, Disability Insurance, Documentation, Driver's License, Emergency Services, Employee Assistance Plan, Flexible Spending Accounts, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Healthcare Providers, Hospital, Insurance, Maintain Compliance, Medical Assistance, Medications, Microsoft Office, Microsoft Outlook, Nonprofit, Outpatient Care, Patient Care, Progress Reports, Psychiatry and Mental Health, Public Safety, Regulatory Compliance, Retirement Plan, Risk Analysis, Social Work, Treatment Plan, Vision Plan
LOCATION
Jacksonville, FL
POSTED
15 days ago
Benefits/Perks
Medical, Dental, and Vision Insurance
Life Insurance
Disability Insurance
403(b) Retirement Plan
Paid Time Off (PTO)
Paid Holidays
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Eleos Health – HIPAA-compliant documentation tool
 
Company Overview
Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community. Services include 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults, as well as outpatient services such as medication management, case management, and counseling.

Job Summary
The Forensic Case Manager provides case management and monitoring services for individuals involved in the criminal justice system who experience serious mental illness. This position primarily serves individuals under court supervision who have been adjudicated Incompetent to Proceed (ITP) or Not Guilty by Reason of Insanity (NGRI) in accordance with Florida Statutes and Rules of Criminal Procedure. The Forensic Case Manager supports recovery, community stability, and public safety by coordinating treatment services, monitoring compliance with court requirements, and promoting the individual’s independence and quality of life.
 
Responsibilities 
  • Develops service plans in collaboration with individuals served, family members, and treatment providers. 
  • Coordinates and monitors mental health, social, and court-ordered services. 
  • Advocates for individuals served and assists with access to community resources. 
  • Assists medical providers during medication management appointments and monitors treatment effectiveness. 
  • Supports placement in the least restrictive environment appropriate to the individual’s needs.
  • Monitors individuals involved in the criminal justice system who may require competency restoration or commitment services under Chapter 916, Florida Statutes. 
  • Collaborates with courts, attorneys, correctional facilities, state hospitals, and community providers regarding treatment and compliance with court orders. 
  • Conducts risk assessments and monitors compliance with conditional release and treatment plans. 
  • Prepares court-related documentation, including progress and violation reports. 
  • Provides competency restoration services and forensic mental health support as needed.
Documentation Tool (Eleos Health)
  • Reduces time spent on documentation, allowing more focus on client interaction and care 
  • Transforms brief notes or session conversations into complete, clinically appropriate documentation 
  • Supports accurate, compliant documentation while allowing staff to review and finalize notes 
  • Provides helpful insights from sessions to support care planning and continuity 
  • Accessible on desktop or mobile for flexibility across different work settings 
Qualifications
  • Bachelor’s degree in Social Work or a related Human Services field from an accredited university or college required.
  • Minimum of one year of experience working with adults experiencing mental illness required. 
  • Must be eligible for enrollment as an Adult Case Manager in Florida. 
  • Must obtain Certified Behavioral Health Case Manager (CBHCM) certification within six (6) months of hire. 
  • Must complete FARS certification within one (1) month of hire.
  • Proficiency in the RBHS/MHRC Electronic Health Records (EHR) and Patient Information System demonstrated within three months of employment.
  • Proficiency in Microsoft Office, Outlook and the use of the Internet.
  • Must meet MHRC/RBHS driver requirements, including a valid Florida driver’s license, required insurance coverage, and acceptable driving record.
  • Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, families, caregivers, community service providers, supervisory staff and other department professionals.
Position Details
This position is a Full Time Days position. 


Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.
Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: https://info.flclearinghouse.com

About the Company

M

Mental Health Resource Center

Renaissance Behavioral Health Systems

RBHS functions as a management services organization, providing centralized administrative, finance and accounting, human resources, information technology and quality improvement services to MHRC.  Through its administrative function, RBHS coordinates the programs and services of MHRC to create an integrated, high quality service delivery system.

Mental Health Resource Center

Founded in Jacksonville in May 1977, Mental Health Resource Center, Inc. (MHRC) is a Florida not-for-profit corporation that provides a wide range of behavioral health and social services to the community.  Included in MHRC’s service array are 24-hour emergency services; inpatient psychiatric services for children, adolescents and adults; and numerous outpatient services, including medication management, case management, counseling, supported housing, psychosocial rehabilitation, two programs for the homeless, a therapeutic family program, state hospital liaison services, forensic services, in-jail services, and nine Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness located in Clearwater, Gainesville, Jacksonville, Kissimmee, Naples, Rockledge, Tampa, and Winter Haven. 

Since 1989, MHRC’s programs have been fully accredited by The Joint Commission.  Inpatient services are licensed by the State of Florida, Agency for Health Care Administration.  MHRC is a certified agency of United Way of Northeast Florida.      

MHRC accepts and directly bills most insurance plans, including Medicaid, Medicare and most private insurance plans.  Individuals who do not have health insurance and cannot afford our standard rates may be eligible for a reduced fee, depending on their income and number of household members.  Some MHRC programs are funded in part by the Florida Department of Children and Families (DCF) and its managing entities, LSF Health Systems, Central Florida Behavioral Health Network, and Central Florida Cares Health System; the federal government; and the City of Jacksonville.

Mission

MHRC helps people improve their well-being and achieve their goals by providing comprehensive behavioral healthcare and social services.

Vision

We view MHRC as a leader in the behavioral health and social services field, and we will continuously strive to provide services of the highest quality and effectiveness.  Our services will be provided in the most appropriate, least restrictive setting and in the most cost-effective manner utilizing caring, professional staff.

Values

At MHRC, the core values reflect what is important to our organization.  These values guide our decisions and actions as we provide services, communicate with one another, and develop relationships within the community:

 

Integrity

We believe in ethical conduct, including honesty, fairness, and sound decision-making.

Compassion

We listen to others openly and respectfully, respond with sensitivity and understanding, and work every day to improve the lives of people in need.

Excellence

We continuously improve our communication, knowledge, and skills to provide services of the highest quality and effectiveness.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Healthcare Services
WEBSITE
http://www.mhrcflorida.com/home.html

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