Forester-Client Relations Specialist

Emerald Tree Care & Shrub
  • New Rochelle, New York
    30+ days ago

    Job Description

    Are you passionate about plants, people, and working outdoors? Join the region’s leading plant healthcare company as a Client Relations Specialist, working directly alongside our Board-Certified Master Arborist on some of the most magnificent and desirable properties in New York and Connecticut.
    At Emerald Tree & Shrub Care, we’re known for our commitment to sustainability, excellence, and elite-level service. From estate landscapes to private golf clubs and prestigious campuses, we deliver top-tier plant health care—and that starts with exceptional client communication.
    What You’ll Do:
    • Support the Arborist in managing client relationships and ensuring satisfaction
    • Visit properties to assist with evaluations, treatments, and follow-up
    • Communicate clearly and professionally with high-profile clients
    • Identify issues with trees, shrubs, and landscapes and recommend services
    • Help coordinate scheduling, proposals, and ongoing care
    • Manage jobs on site and oversee crew performance
    • Engage and assist with sales, customer communication, and retention
    • Prepare proposals, estimates, and client presentations
    What We’re Looking For:
    • A friendly, organized, and confident communicator
    • Background in landscaping, horticulture, arboriculture, or property care
    • Hands-on knowledge of trees and ornamentals
    • Excellent written and verbal communication skills
    • Valid driver’s license
    • A love for being outdoors and a drive to learn and grow
    • Bilingual Spanish/English is a plus
    This is a growth-track position, ideal for someone who enjoys people, plants, and problem-solving. You'll be working shoulder-to-shoulder with a team that values training, professionalism, and long-term career development.
    Benefits & Compensation:
    • Competitive salary: $60,000 – $80,000 annually (based on experience)
    • Paid time off, sick days, and holidays
    • Full-time, year-round position
    • Group health insurance plan
    • 401(k) retirement savings plan
    • Ongoing training and advancement opportunities
    Based in Westchester County, proudly serving NY & CT.
    Apply now to join a company where your work truly grows in value.

    Numbers & Facts

    LocationNew Rochelle, New York

    Skills

    • Arboricultureunmatched
    • Communication Skillsunmatched
    • Customer Relationsunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Retention/Renewalunmatched
    • Driver's Licenseunmatched
    • English Languageunmatched
    • Health Insuranceunmatched
    • Healthcareunmatched
    • Horticultureunmatched
    • Identify Issuesunmatched
    • Landscapingunmatched
    • Multilingualunmatched
    • Organizational Skillsunmatched
    • Performance Analysisunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Proposal Scheduleunmatched
    • Proposal Writingunmatched
    • Salesunmatched
    • Sales Presentationunmatched
    • Spanish Languageunmatched
    • Sustainabilityunmatched
    • Writing Skillsunmatched

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