Forester-Client Relations Specialist

Emerald Tree Care & Shrub

New Rochelle, New York

JOB DETAILS
SKILLS
Arboriculture, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Retention/Renewal, Driver's License, English Language, Health Insurance, Healthcare, Horticulture, Identify Issues, Landscaping, Multilingual, Organizational Skills, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Proposal Schedule, Proposal Writing, Sales, Sales Presentation, Spanish Language, Sustainability, Writing Skills
LOCATION
New Rochelle, New York
POSTED
30+ days ago
Are you passionate about plants, people, and working outdoors? Join the region’s leading plant healthcare company as a Client Relations Specialist, working directly alongside our Board-Certified Master Arborist on some of the most magnificent and desirable properties in New York and Connecticut.
At Emerald Tree & Shrub Care, we’re known for our commitment to sustainability, excellence, and elite-level service. From estate landscapes to private golf clubs and prestigious campuses, we deliver top-tier plant health care—and that starts with exceptional client communication.
What You’ll Do:
  • Support the Arborist in managing client relationships and ensuring satisfaction
  • Visit properties to assist with evaluations, treatments, and follow-up
  • Communicate clearly and professionally with high-profile clients
  • Identify issues with trees, shrubs, and landscapes and recommend services
  • Help coordinate scheduling, proposals, and ongoing care
  • Manage jobs on site and oversee crew performance
  • Engage and assist with sales, customer communication, and retention
  • Prepare proposals, estimates, and client presentations
What We’re Looking For:
  • A friendly, organized, and confident communicator
  • Background in landscaping, horticulture, arboriculture, or property care
  • Hands-on knowledge of trees and ornamentals
  • Excellent written and verbal communication skills
  • Valid driver’s license
  • A love for being outdoors and a drive to learn and grow
  • Bilingual Spanish/English is a plus
This is a growth-track position, ideal for someone who enjoys people, plants, and problem-solving. You'll be working shoulder-to-shoulder with a team that values training, professionalism, and long-term career development.
Benefits & Compensation:
  • Competitive salary: $60,000 – $80,000 annually (based on experience)
  • Paid time off, sick days, and holidays
  • Full-time, year-round position
  • Group health insurance plan
  • 401(k) retirement savings plan
  • Ongoing training and advancement opportunities
Based in Westchester County, proudly serving NY & CT.
Apply now to join a company where your work truly grows in value.

About the Company

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Emerald Tree Care & Shrub