RDS Equipment, Inc. is a family owned materiel handling dealership that has been serving the greater Kansas City since 1998. Our customers and their satisfaction is our highest priority so we take great care when adding a new person to our team. We look to add people that can share our values and vision.
Benefits/Perks
Full time employment
Company van, gas card
401K plan
Competitive Compensation - based on experience
Health insurance
Dental & Vision Insurance
Paid time off
Job Summary We are looking for a skilled, experienced field service technician to join our team. The qualified candidate will perform service repairs on forklifts and other related material handling items and industrial equipment. Analyze and diagnose issues and perform what repairs need to be done.
Must have an good understanding of engines, transmissions, hydraulic systems and electrical systems.
Will be responsible for properly filling out service tickets and time cards daily and do so within the procedures that are in place.
Able to read and understand electrical and hydraulic schematics
Demonstrate excellent customer service skills
Must have a clean driving record and valid drivers license
Operate a service van in a safe, secure and clean manner
Trouble shoot and diagnose
Properly identify needed replacement parts
Ability to explain issues clearly and concisely to customers and provide valuable advice
Repair the equipment properly & timely
Perform planned maintenance on forklifts and related equipment
Have good communication skills and be able to follow company guidelines and procedures
Keep accurate repair order records and time cards
Ensure a high level of customer satisfaction
Keep your van and work area clean and organized at all times
Must provide your own tools
Qualifications
High school diploma or GED is required
Associate degree or completion of a service technician training program is preferred
Minimum 3-5 years experience in industrial equipment repair
Must have your own tools
Strong customer service and communication skills are required
Basic computer knowledge with Microsoft office, Outlook and how to operate a tablet
Numbers & Facts
Location
Independence, MO
Job Type
Full-time
Skills
Communication Skillsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Driver's Licenseunmatched
Electrical Engineeringunmatched
Electricityunmatched
Equipment Maintenance/Repairunmatched
Forkliftunmatched
Health Insuranceunmatched
High School Diplomaunmatched
Hydraulic Engineeringunmatched
Identify Issuesunmatched
Maintenance Servicesunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Oil and Gasunmatched
On Site Supportunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Repair Ordersunmatched
Schematicsunmatched
Time Managementunmatched
Training Programunmatched
Training/Teachingunmatched
Vision Planunmatched
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