Forklift Operator

St. Mary's Food Bank is currently seeking a Forklift Operator for our Surprise location. The Forklift Operator position reports to the Client Center Manager/Supervisor of the facility and assists with order verification, order filling, proper storage of food/ non-food product, receiving, distribution, inventory and cycle counting in accordance with established operational policies, principles, and procedures. Responsible for keeping the warehouse inventory properly stored, rotated, and accounted for. The position requires flexibility, excellent verbal and written communication skills, project coordination experience, and the ability to prioritize and work well with all levels of management and staff. This position assist in all operational aspects associated with the direct client distribution program, EFB/CSFP distributions, training staff/ volunteers, quality assurance of distributed food, and the safety and security of the lobby and parking lot.

Hours for this position are M-F, 7:00am-3:30pm. The position is responsible for maintaining a clean, sanitary, and organized facility. The facility is expected to be compliant with Feeding America and Maricopa County Health Department inspection guidelines at all times.

Position Responsibilities

• Unloads product from trailers and moves to assigned staging areas.
• Palletizes and shrink wraps product for stability, proper storage and transportation.
• Maintains all work areas in a clean and sanitary condition, the client service lobby, parking lot, warehouse, shipping and receiving dock as well as the cooler, freezer, and dry storage areas.
• Ensure the proper amount of trained volunteers/staff is available and properly placed to provide excellent client service.
• Has a basic knowledge of how to operate within the Ceres software.
• Assists receiving with the weighing, and staging of all incoming product.
• Completes daily, weekly, and monthly reports as required.
• Helps to keep inventory stocked and assists with product selection/ordering.
• Assist with inventory cycle counting as required.
• Provides support for volunteer groups and community service workers during Production line to ensure a quality experience and a quality product.
• Oversees the production process and volunteers at all times, ensuring that assigned tasks are completed correctly and that a meaningful work experience is had by volunteers.
• Communicates effectively with team members, supervisors/managers, and all customers.
• Rotates perishable product using First-in, First-out management to ensure quality.
• Ensures quality assurance standards of product incoming are maintained.
• Assist in opening and closing of the facility
• Records/maintains temperature logs of coolers and freezers, and reports any issues.
• All other duties assigned by Management.

Knowledge, Skills, and Abilities

• High level of interpersonal skills to work effectively with others, motivates employees, and elicits work output.
• Ability to provide solution based positive communication to internal and external customers.
• Knowledge of basic math.
• Above average oral and written communication skills.
• Ability to teach warehouse procedures and company policies to staff.
• Self-starter with ability to work independently and effectively with minimal supervision.
• Planning and organization skills.
• Ability to work effectively in a team environment.
• Understanding of CERES Inventory Systems.
• Food Handler and/or Serv-Safe certified.
• Knowledge of basic warehouse sanitation.
• Experience with shipping and receiving procedures.
• Honesty, Integrity, and commitment to the Food Bank mission
• Ability to operate fork lift and electric pallet jack
• Ability to perform multi tasking
• Must have good interpersonal skills with ability to coach employees and train them in proper operational processes and procedures