- Diagnose and troubleshoot customer breakdowns; provide proper repairs to minimize equipment downtime and initiate estimates for on-site repairs.
Set up and operate lathe, drill press, grinder, and other metalworking tools to make and repair parts.
Perform routine scheduled maintenance, including standard inspections, repair and replace defective parts, lubricate parts, and repair electrical equipment.
Inspect used parts to determine changes in factory specifications.
Review repair work and scheduled maintenance results with customers, communicating any potential issues. Responsible for field quoting and communicating services to customers.
Utilize the Mobile Service application to close the day, fill out work orders, obtain customer signatures, finalize jobs, and mark them as complete.
Provide daily status updates to the dispatchers and review any customer issues or concerns with the dispatcher and account manager.
POSITION QUALIFICATIONS
EDUCATION
- High School Diploma or equivalent. Vocational or technical certification preferred.
REQUIREMENTS
2+ years of experience in a service technician role.
Previous experience with hydraulics and computer diagnostics. Ability to interpret and apply schematic diagrams.
Valid Driver’s License and driving record acceptable to insurance company.
Ability to work independently and to effectively prioritize demands and execute tasks.
Strong attention to detail, project management, and organizational skills.
Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
Adhere to company’s core values.
We are a drug free workplace. All positions require pre-employment screening.
BENEFITS
- All shifts Monday - Friday 7:00 am - 3:30 pm
$2,000 sign-on bonus and referral bonus opportunities
Competitive salary with monthly bonus opportunities
Comprehensive benefits include medical, dental, vision, and 401(k) with employer match and profit-sharing.
Tool loan program
Annual Boot, Safety Glasses, and Gym Reimbursement Programs
Company provided:- Modern service van: Including fuel card and maintenance
Laundered uniforms
Technology: iPad, laptop, and iPhone
Specialized tools
PPE
Towlift is an equal opportunity employer, all applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud employers of Veterans, helping them to navigate the transitions of life and reach their fullest potential.
Numbers & Facts
Location
Oakland, CA
Skills
Apple iPadunmatched
Apple iPhoneunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Diagnostics Solutions/Softwareunmatched
Drillingunmatched
Driver's Licenseunmatched
Electrical Componentsunmatched
Equipment Maintenance/Repairunmatched
Establish Prioritiesunmatched
Forkliftunmatched
Hydraulic Engineeringunmatched
Identify Issuesunmatched
Insuranceunmatched
Laptop PCunmatched
Latheunmatched
Loansunmatched
Maintenance - Electricalunmatched
Maintenance Servicesunmatched
Metalworkingunmatched
Mobile Applicationsunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Project/Program Managementunmatched
Sales Managementunmatched
Schematicsunmatched
Writing Skillsunmatched
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